{"id":7280,"date":"2022-02-15T10:28:59","date_gmt":"2022-02-15T10:28:59","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&#038;p=7280"},"modified":"2023-09-25T15:27:45","modified_gmt":"2023-09-25T14:27:45","slug":"interviewing-participants-with-soi","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/interviewing-participants-with-soi\/","title":{"rendered":"Interviewing participants"},"content":{"rendered":"\n<p>Running a mobile interview schedule can involve multiple interviewers who each have a set group of participants to interview. In Snap XMP, you are able to create a mobile survey that requires participants to log in and assign these participants to an interviewer. The interviewers can then use the Interviewer app to conduct mobile interviews for their assigned participants. In Snap XMP, you have the ability to set up a survey for mobile interviewing, upload participants to the survey and assign interviewers to the participants.<\/p>\n\n\n\n<p><strong>Interviewer<\/strong> is an app that connects to <strong>Snap XMP Online<\/strong> and downloads surveys and uploads responses to an account on <strong>Snap XMP Online<\/strong>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"post-7280-_Create_the_survey\"><\/a>Step 1: Create the survey<\/h2>\n\n\n\n<p>   You can create the survey in Snap XMP Online or Snap XMP Desktop. If you would like to include a customised login page, you will need to create the survey in Snap XMP Desktop. <\/p>\n\n\n\n<p>   The questionnaire needs to have at least one mobile edition for a mobile phone, tablet or kiosk. We recommended that you create an edition for each type of device that will be used for interviewing. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"post-7280-_Creating_a_customised\"><\/a>Step 2: Create a customised login page<\/h2>\n\n\n\n<p>   When a questionnaire requires a participant to log in, a default login page shows at the start of the questionnaire. This shows a Username and Password field where the participants enter their log in details to complete the questionnaire. In the default login page, the password field always shows even if it not used. In Snap XMP Desktop, you can customize the login page to include branding, images and further instructions. Further information can be found at <a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/creating-custom-login-page\/\" target=\"_blank\" rel=\"noreferrer noopener\">Creating a custom login page<\/a> <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"post-7280-_Setting_up_a\"><\/a><a id=\"post-7280-_Publish_the_survey\"><\/a>Step 3: Publish the survey<\/h2>\n\n\n\n<p>   Once completed, <a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/publishing-and-collecting-survey-data\/\" target=\"_blank\" rel=\"noreferrer noopener\">publish the survey in Snap XMP Online<\/a> or<a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/publishing-the-online-editions\/\" target=\"_blank\" rel=\"noreferrer noopener\"> Snap XMP Desktop<\/a>. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4: Allow mobile interviewing for the survey<\/h2>\n\n\n\n<p>\n  Once the questionnaire is completed and published it can be set up for mobile interviewing.\n<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   In <strong>Snap XMP Online<\/strong> select the survey in <strong>Your Work<\/strong>. <\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"652\" height=\"358\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/collecttab-png.png\" alt=\"CollectTab.PNG\" class=\"wp-image-7281\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/collecttab-png.png 652w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/collecttab-png-300x165.png 300w\" sizes=\"(max-width: 652px) 100vw, 652px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>   Click the <strong>Collect<\/strong> link and the <strong>Settings<\/strong> section displays by default. <\/li>\n\n\n\n<li>   Click <strong>Change Options<\/strong> to open the <strong>Interviewing options<\/strong> dialog. <\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"141\" height=\"34\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/changeoptions-png.png\" alt=\"ChangeOptions.PNG\" class=\"wp-image-7282\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>   In the <strong>Interviewing options<\/strong> dialog, select <strong>Allow mobile interviewing in Snap Offline Interviewer<\/strong>. You can now use the survey for mobile interviewing.  <\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"505\" height=\"233\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/interviewoptions-png.png\" alt=\"InterviewOptions.PNG\" class=\"wp-image-7283\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/interviewoptions-png.png 505w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/interviewoptions-png-300x138.png 300w\" sizes=\"(max-width: 505px) 100vw, 505px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>   Select <strong>Sync participants to SOI<\/strong>. This allows participants to log in to a survey during mobile interviewing. This flag must be set to create a logged-in survey.  <\/li>\n\n\n\n<li>\n  Click <strong>Save<\/strong> to save the survey settings.\n<\/li>\n<\/ol>\n\n\n\n<p>\n  Note: If the <strong>Sync participants to SOI<\/strong> option is not available contact your system administrator about permission to access this feature.\n<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"post-7280-_Sharing_a_survey\"><\/a>Step 5: Add shared accounts for the interviewers<\/h2>\n\n\n\n<p>   You need to share your survey with the interviewer accounts prior to assigning participants to the accounts. Use Snap XMP Online to sharing surveys with an interviewer. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   In Snap XMP Online, the first page shown is <strong>Your work<\/strong>. Select the survey that you wish to share with the interviewer.  <\/li>\n\n\n\n<li>\n  Select the <strong>Shares<\/strong> tab in order to share the survey.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"533\" height=\"186\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/adduser-png.png\" alt=\"AddUser.PNG\" class=\"wp-image-7284\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/adduser-png.png 533w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/adduser-png-300x105.png 300w\" sizes=\"(max-width: 533px) 100vw, 533px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>   Click the <strong>Add user<\/strong> button to add the interviewer\u2019s <strong>Snap XMP Online<\/strong> account to share this survey. <\/li>\n\n\n\n<li>   In the <strong>Add user<\/strong> dialog, enter the interviewer&#8217;s email account used for their <strong>Snap XMP Online<\/strong> account. <\/li>\n\n\n\n<li>\n  Next set the <strong>Permissions <\/strong>to <strong>Interviewer<\/strong>.\n<\/li>\n\n\n\n<li>\n  Set <strong>Enabled <\/strong>to Yes for the interviewer to have access to the shared item.\n<\/li>\n\n\n\n<li>\n  Set <strong>Manage shares <\/strong>to No if you do not want the interviewer to share the work with other account holders.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"504\" height=\"483\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-4.png\" alt=\"Graphical user interface, application\n\nDescription automatically generated\" class=\"wp-image-7285\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-4.png 504w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-4-300x288.png 300w\" sizes=\"(max-width: 504px) 100vw, 504px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"8\">\n<li>   Click <strong>Save<\/strong> to add the user. The interviewer has access to use the shared survey to conduct interviews using the Interviewer app. <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"post-7280-_Bulk_Uploading_participants\"><\/a>Step 6: Bulk upload the participants<\/h2>\n\n\n\n<p>\n  The Upload Participant Wizard loads a list of participants and associated data from an Excel spreadsheet into the survey. This is a quick way of loading a large number of participants at once.\n<\/p>\n\n\n\n<p>\n  The spreadsheet needs to contain:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\n    Unique participant login which may be an email address\n  <\/li>\n\n\n\n<li>\n    Interviewer seeding data with a data column containing the interviewers\u2019 email addresses. \n  <\/li>\n\n\n\n<li>\n    Other seeding data with a data column for each survey variable that you want to seed\n  <\/li>\n<\/ul>\n\n\n\n<p>   Note: The interviewers need to be set up prior to bulk uploading the participants or the process will fail. The interviewer may be left blank then edited on an individual basis later in Snap XMP Online. (This is shown in Step 7). <\/p>\n\n\n\n<p>   Here is an example of an Excel spreadsheet with participant data. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"527\" height=\"149\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/table-excel-description-automatically-generated.png\" alt=\"Table, Excel\n\nDescription automatically generated\" class=\"wp-image-7286\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/table-excel-description-automatically-generated.png 527w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/table-excel-description-automatically-generated-300x85.png 300w\" sizes=\"(max-width: 527px) 100vw, 527px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Upload the spreadsheet <\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   Open your survey in <strong>Snap XMP Online<\/strong> and from the <strong>Summary<\/strong> tab navigate to the <strong>Collect<\/strong> section. <\/li>\n\n\n\n<li>   Select the <strong>Participants<\/strong> side menu to view the participants and invitations. The Participants <strong>Overview<\/strong> shows by default. <\/li>\n\n\n\n<li>\n  Click on the <strong>Participant list<\/strong> menu item to view the participants.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"255\" height=\"242\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/particpantlist-png.png\" alt=\"ParticpantList.PNG\" class=\"wp-image-7287\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>\n  Click on <strong>Upload Participants<\/strong> to open the <strong>Upload Participants Wizard<\/strong>.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"173\" height=\"36\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/upload-participants.png\" alt=\"Upload participants\" class=\"wp-image-7288\"\/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>\n  On the first page, click <strong>Select file<\/strong> to add the file with the participants\u2019 data. The accepted formats are CSV and XLSX. Click <strong>Next<\/strong>.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"448\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/uploadparticipants1-png.png\" alt=\"UploadParticipants1.PNG\" class=\"wp-image-7289\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/uploadparticipants1-png.png 605w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/uploadparticipants1-png-300x222.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">Select the survey options<\/h3>\n\n\n\n<ol class=\"wp-block-list\" start=\"1\">\n<li>\n  On the next page, select the survey options for sending email invitations\n<\/li>\n\n\n\n<li>   To track respondents select <strong>Allow Snap Online to track your respondents<\/strong> for questionnaire seeding. <\/li>\n\n\n\n<li>   In <strong>Login field<\/strong>, select the spreadsheet column containing the Login for the participants. This field is mandatory and needs to be unique so that can track the participant. The default is the first column in the spreadsheet. <\/li>\n\n\n\n<li>   In <strong>Interviewer<\/strong>, select the spreadsheet column containing the interviewers\u2019 email addresses. If you cannot see the Interviewer field, then this survey has not been set up for mobile interviewing, as in Step 4. <\/li>\n\n\n\n<li>\n  Select <strong>Seed data into questionnaire<\/strong> when your spreadsheet contains data that you want to default into the questionnaire as the participant is completing it.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"606\" height=\"571\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/uploadparticipants2-png.png\" alt=\"UploadParticipants2.PNG\" class=\"wp-image-7290\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/uploadparticipants2-png.png 606w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/uploadparticipants2-png-300x283.png 300w\" sizes=\"(max-width: 606px) 100vw, 606px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li>   Click <strong>Next<\/strong>. The next page lets you set up seeding. <\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Set up seeding<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   Select a spreadsheet column from the <strong>Spreadsheet Column<\/strong> list then select the question to seed from the <strong>Snap Variable<\/strong> list <\/li>\n\n\n\n<li>\n  Click <strong>Add<\/strong> which is next to the row. This adds another row below. Repeat for all the columns you need for your questionnaire seeding.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"502\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-5.png\" alt=\"Graphical user interface, application\n\nDescription automatically generated\" class=\"wp-image-7291\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-5.png 605w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-5-300x249.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>\n  Click <strong>Next<\/strong>. The overview summarizes the chosen settings for you to review.\n<\/li>\n\n\n\n<li>   Click <strong>Upload<\/strong> to upload the participants to the survey. The results are shown when the upload is complete. <\/li>\n\n\n\n<li>   The upload process shows an error for any of the interviewers that are not set up as a shared user. <\/li>\n<\/ol>\n\n\n\n<p>   You can upload changes to the participants using the Upload Participants Wizard with options to add new participants only, update participants, replace all participants and delete particpants. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"post-7280-_Assigning_an_interviewer\"><\/a>Step 7: Edit assigned interviewers<\/h2>\n\n\n\n<p>\n  When you upload the participants list you may not always know the information about the interviewers. This information can be added later individually for each participant. You can also change the interviewer assigned to a participant after the upload.\n<\/p>\n\n\n\n<p>\n  Note: If a participant is not assigned an interviewer, then any interviewer set up for the survey can complete the interview with the participant. The first interviewer to complete for the participant and sync completes the response.\n<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   Open your survey in <strong>Snap XMP Online<\/strong> and from the <strong>Summary<\/strong> tab navigate to the <strong>Collect<\/strong> section. <\/li>\n\n\n\n<li>   Select the <strong>Participants<\/strong> side menu to view the participants and invitations. The Participants <strong>Overview<\/strong> shows by default. <\/li>\n\n\n\n<li>\n  Click on the <strong>Interviewers<\/strong> menu item to view the participants and associated interviewers.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"946\" height=\"366\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-description-automaticall-2.png\" alt=\"Graphical user interface\n\nDescription automatically generated\" class=\"wp-image-7292\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-description-automaticall-2.png 946w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-description-automaticall-2-300x116.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-description-automaticall-2-768x297.png 768w\" sizes=\"(max-width: 946px) 100vw, 946px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>\n  Click <strong>Edit<\/strong> on the participant row that you want to change.\n<\/li>\n\n\n\n<li>\n  In the <strong>Edit participant interviewer<\/strong> dialog, select the interviewer from the list of shared interviewer accounts. This list also includes the survey\u2019s owner account.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"604\" height=\"197\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-6.png\" alt=\"Graphical user interface, application\n\nDescription automatically generated\" class=\"wp-image-7293\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-6.png 604w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/graphical-user-interface-application-description-6-300x98.png 300w\" sizes=\"(max-width: 604px) 100vw, 604px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li>\n  Click <strong>Save<\/strong> to assign the interviewer.\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"post-7280-_Start_interviewing\"><\/a>Step 8: Start interviewing<\/h2>\n\n\n\n<p>\n  You can start the interviewing process manually following publication of your survey. This makes the survey available to your participants.\n<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n  Click the <strong>Start interviewing<\/strong> button to make the survey available to respondents straight away.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"394\" height=\"42\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/start-interviewing.png\" alt=\"Start interviewing\" class=\"wp-image-7294\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/start-interviewing.png 394w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/start-interviewing-300x32.png 300w\" sizes=\"(max-width: 394px) 100vw, 394px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>\n  Click the <strong>Start<\/strong> button to confirm that you would like to start interviewing.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"406\" height=\"125\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/confirm-start-interviewing-dialog.png\" alt=\"Confirm start interviewing dialog\" class=\"wp-image-7295\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/confirm-start-interviewing-dialog.png 406w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/confirm-start-interviewing-dialog-300x92.png 300w\" sizes=\"(max-width: 406px) 100vw, 406px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><a id=\"post-7280-_Interviewing_a_participant\"><\/a>Step 9: Interview the participants<\/h2>\n\n\n\n<p>   Prior to interviewing, you must ensure that the Interviewer app is installed on the devices used for mobile interviewing. <\/p>\n\n\n\n<p>   Further information on how to install the app is available at: <\/p>\n\n\n\n<p><strong>Apple iOS devices<\/strong> <\/p>\n\n\n\n<p><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/installing-on-devices-running-apple-ios\/\">Installing on devices running Apple iOS<\/a><\/p>\n\n\n\n<p><strong>Google Android devices<\/strong> <\/p>\n\n\n\n<p><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/installing-on-devices-running-google-android\/\">Installing on devices running Google Android<\/a><\/p>\n\n\n\n<p>   Once you have installed the app, you are ready to start interviewing. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   Open the <strong>Interviewer<\/strong> app on the device used for mobile interviewing. <\/li>\n\n\n\n<li>   Enter your <strong>Snap XMP Online<\/strong> email address and Password in the <strong>Login<\/strong> page. Click <strong>Log in<\/strong>. If you have previously logged in and selected <strong>Keep me logged in<\/strong> then you do not need to complete this step. <\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"412\" height=\"348\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/login-page-png.png\" alt=\"Login page.png\" class=\"wp-image-7296\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/login-page-png.png 412w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/02\/login-page-png-300x253.png 300w\" sizes=\"(max-width: 412px) 100vw, 412px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li><strong>Interviewer<\/strong> connects to <strong>Snap XMP Online<\/strong> and downloads your surveys. Alternatively, you can tap <strong>Sync<\/strong> to synchronize the surveys and participant information manually. This shows a list of available surveys. <\/li>\n\n\n\n<li>\n  Tap the survey that you are using for mobile interviewing. The first page requests the participant\u2019s login and a password.\n<\/li>\n\n\n\n<li>\n  Enter the participant\u2019s login and password, if required, then tap <strong>Next<\/strong>.\n<\/li>\n\n\n\n<li>\n  Go through the questions with the participant and enter their responses, tapping <strong>Next<\/strong> to move to the next page of questions. \n<\/li>\n\n\n\n<li>   Click <strong>Submit<\/strong> to complete the survey. A confirmation message is shown when the response has been successfully submitted. Click <strong>OK<\/strong>. This shows the login page, ready for the next interview. <\/li>\n\n\n\n<li>\n  On the <strong>Surveys<\/strong> page click <strong>Sync<\/strong> to update the responses to the survey immediately. This can also be done automatically by turning on <strong>Auto-synchronize<\/strong> in the app settings.\n<\/li>\n<\/ol>\n\n\n\n<p>\n  Note: If a participant has been assigned to more than one interviewer or not assigned an interviewer then the first reply completed and synchronised will be saved. Any other responses from the same participant will not be recorded.\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Running a mobile interview schedule can involve multiple interviewers who each have a set group of participants to interview. In Snap XMP, you are able to create a mobile survey that requires participants to log in and assign these participants to an interviewer. The interviewers can then use the Interviewer app to conduct mobile interviews [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[54],"epkb_post_type_1_tag":[],"class_list":["post-7280","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-using-soi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Interviewing participants | SnapSurveys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/interviewing-participants-with-soi\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Interviewing participants | SnapSurveys\" \/>\n<meta property=\"og:description\" content=\"Running a mobile interview schedule can involve multiple interviewers who each have a set group of participants to interview. 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