{"id":7125,"date":"2022-01-27T10:00:21","date_gmt":"2022-01-27T10:00:21","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&#038;p=7125"},"modified":"2023-09-25T15:35:07","modified_gmt":"2023-09-25T14:35:07","slug":"capture-audio-responses-soi","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/capture-audio-responses-soi\/","title":{"rendered":"Capture audio responses to survey questions using Interviewer"},"content":{"rendered":"\n<p>\n  Recording accurate and reliable answers to open questions when surveying face-to-face can be difficult; interviewers may summarise an answer to make the task more manageable, or participants may self-censor answers if they see the interviewer is having difficulty keeping up.\n<\/p>\n\n\n\n<p>\n  With the ability to record the respondents answer as it is provided, you can easily capture rich qualitative data \u2013 expressed in the participants\u2019 own words \u2013 with up to one hour recording time per question. \n<\/p>\n\n\n\n<p>\n  This worksheet describes how to:\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\n    Configure an open-ended question to record audio\n  <\/li>\n\n\n\n<li>     Use Interviewer to record participant answers   <\/li>\n\n\n\n<li>\n    Download audio files\n  <\/li>\n<\/ul>\n\n\n\n<p>\n  This worksheet contains some notes on privacy considerations at the end. \n<\/p>\n\n\n\n<p><strong>Please note: <\/strong>This feature is available for Interviewer surveys running on iOS and Android devices only. <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Configure an open-ended question to record audio<\/h2>\n\n\n\n<p>   To record an audio response you will first need to <a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/setting-up-for-interviewing-with-soi\/\" target=\"_blank\" rel=\"noreferrer noopener\">set up a survey designed for the Interviewer app<\/a> that includes an open-ended question. This question can then be configured using a <strong>Data Picker<\/strong> to accept an audio response.  <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   Open the survey in Snap XMP Desktop <\/li>\n\n\n\n<li>\n  Create an open-ended style question (Click \n  <img decoding=\"async\" width=\"35\" height=\"35\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-10.png\" class=\"wp-image-7126\">\n   on the toolbar to add a question and use the drop-down list to set its style.).\n<\/li>\n\n\n\n<li>\n  Set the second drop-down on the toolbar to <strong>Show<\/strong> and change the third drop-down to <strong>Data Picker<\/strong> and tick the <strong>Show<\/strong> box.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"507\" height=\"126\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-11.png\" alt=\"\" class=\"wp-image-7127\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-11.png 507w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-11-300x75.png 300w\" sizes=\"(max-width: 507px) 100vw, 507px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>\n  Select <strong>Attach Audio<\/strong>. You can also set the colour and size of the mic button which launches the recorder. \n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"841\" height=\"230\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-12.png\" alt=\"\" class=\"wp-image-7128\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-12.png 841w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-12-300x82.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-12-768x210.png 768w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>   Publish and upload the survey to your Snap XMP Online account. <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: Use Interviewer to record respondents\u2019 answers<\/h2>\n\n\n\n<p>   Start the survey and assign it to your interviewer account. Login to the Interviewer app and click on the survey to start it. When viewing the survey, the mic symbol indicates that the respondent can give an audio response.  <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   Click the mic button    <img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"32\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image.gif\" class=\"wp-image-7129\">    to record audio responses <\/li>\n\n\n\n<li>The player will open.\n<ul class=\"wp-block-list\">\n<li>   Click&nbsp;   <img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"33\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/red-record-button.png\" class=\"wp-image-7130\" alt=\"red record button\">   &nbsp;to record   <\/li>\n\n\n\n<li>   Click&nbsp;   <img loading=\"lazy\" decoding=\"async\" width=\"35\" height=\"33\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/stop-recording-button.png\" class=\"wp-image-7131\" alt=\"stop recording button\">   &nbsp;to stop recording   <\/li>\n\n\n\n<li>   Click&nbsp;   <img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"33\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/keep-recording-button.png\" class=\"wp-image-7132\" alt=\"keep recording button\">   &nbsp;to keep the recording   <\/li>\n\n\n\n<li>   Click&nbsp;   <img loading=\"lazy\" decoding=\"async\" width=\"33\" height=\"32\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/delete-recording-button.png\" class=\"wp-image-7133\" alt=\"delete recording button\">   &nbsp;to delete the recording <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>   Submit the survey response and sync the application to send the response to your Snap XMP Online account. <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3: Download audio files<\/h2>\n\n\n\n<p>   When surveys and data have been synchronised with Snap XMP Online, the summary tab will indicate that survey responses and attachments are available to download. MPEG Audio files are downloaded separately from the survey data. They can be played using an appropriate media player. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   Login to your Snap XMP Online account. <\/li>\n\n\n\n<li>\n  Click on the survey to open it.\n<\/li>\n\n\n\n<li>\n  Select the <strong>Collect<\/strong> tab.\n<\/li>\n\n\n\n<li>\n  Click on the <strong>Responses<\/strong> option from the left-hand pane.\n<\/li>\n\n\n\n<li>\n  Then select the <strong>Attachments<\/strong> option.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1705\" height=\"558\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-13.png\" alt=\"\" class=\"wp-image-7134\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-13.png 1705w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-13-300x98.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-13-1024x335.png 1024w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-13-768x251.png 768w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-13-1536x503.png 1536w\" sizes=\"(max-width: 1705px) 100vw, 1705px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li>   Here you will see all the attachments that have been synced to the survey in Snap XMP Online. Each attachment is recorded against a unique \u2018Response ID\u2019 which is a unique code assigned to each respondent that completes the survey, in the ID.case paradata variable. Each attachment also has a unique reference number, for each attachment question you have within the survey, this enables you to pair the attachment to the original respondent\u2019s data. In the example above, the attachment question is Q1 in the survey, if I create a <a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/creating-list-of-literal-responses\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>List Analysis<\/strong><\/a> of Q1 I can see the reference numbers, and match the recording to the respondent data.  <\/li>\n\n\n\n<li>   You can download an individual recording by clicking on the link displayed under the question. Or you can download all attachments for a single respondent by clicking on their <strong>Response ID<\/strong>. Alternatively you can download all attachments by clicking on the <strong>Download all attachments<\/strong> button.  <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Recording consent for data protection<\/h2>\n\n\n\n<p>   As well as providing your participants with the privacy information that you would provide for any other survey, you should ensure that your participants are aware that their responses to a particular question are being recorded, and that you have a basis for recording their response, such as their consent.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Example consent question<\/h3>\n\n\n\n<p>For example, you can create a Multi Choice style consent question: <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n  Open your survey in the Questionnaire Window and Design Mode&nbsp;\n  <img loading=\"lazy\" decoding=\"async\" width=\"26\" height=\"27\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-14.png\" class=\"wp-image-7135\">\n  .\n<\/li>\n\n\n\n<li>\n  Click into the first title or question field at the top of your questionnaire.\n<\/li>\n\n\n\n<li>\n  Click&nbsp;\n  <img loading=\"lazy\" decoding=\"async\" width=\"32\" height=\"34\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-15.png\" class=\"wp-image-7136\">\n  &nbsp;to create a new question.\n<\/li>\n\n\n\n<li>   Select the drop-down list on the toolbar where it says\u00a0<strong>Single Choice<\/strong>\u00a0and change it to\u00a0<strong>Multi Choice<\/strong>. The shape of the response boxes changes from a radio button to a square. <\/li>\n\n\n\n<li>\n  Click on the field below and Press [Ctrl] + [Shift] + [B] to insert a page break above your new question (alternatively click the right\u2013hand button on the mouse and select Break and Page Break.\n<\/li>\n\n\n\n<li>\n  In the area marked&nbsp;<strong>Click here for text<\/strong>&nbsp;enter your consent request text.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"936\" height=\"144\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/consent-request-text-box.png\" alt=\"consent request text box\" class=\"wp-image-7137\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/consent-request-text-box.png 936w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/consent-request-text-box-300x46.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/consent-request-text-box-768x118.png 768w\" sizes=\"(max-width: 936px) 100vw, 936px\" \/><\/figure>\n\n\n\n<p>\n  You should either specify up front which questions are being recorded or, if you ask for consent to \u2018some\u2019 questions being recorded let the participant know when responses are being recorded as you ask the relevant question.\n<\/p>\n\n\n\n<p>   Where you enable the&nbsp;<strong>Attach Audio<\/strong>&nbsp;feature , a mic symbol indicates that the respondent can give an audio response. <\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"560\" height=\"64\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/audio-response-mic-symbol.png\" alt=\"audio response mic symbol\" class=\"wp-image-7138\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/audio-response-mic-symbol.png 560w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/audio-response-mic-symbol-300x34.png 300w\" sizes=\"(max-width: 560px) 100vw, 560px\" \/><\/figure>\n\n\n\n<p>\n  If the mic symbol is pressed, a recording player opens. If the Record button&nbsp;\n  <img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"33\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/red-record-button-1.png\" class=\"wp-image-7139\" alt=\"red record button\">\n  &nbsp;is then pressed it will flash to indicate recording is in progress. At the same time a recording timer at the top of the screen will commence to also signal recording is in progress.\n<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"390\" height=\"412\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-16.png\" alt=\"\" class=\"wp-image-7140\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-16.png 390w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2022\/01\/word-image-16-284x300.png 284w\" sizes=\"(max-width: 390px) 100vw, 390px\" \/><\/figure>\n\n\n\n<p>   This feature works best in surveys in the field where an individual interviewer is interacting with the participant, as opposed to kiosk surveys. If the feature is enabled for a kiosk survey you would need to make it very clear to participants that their audio is being recorded. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Recording accurate and reliable answers to open questions when surveying face-to-face can be difficult; interviewers may summarise an answer to make the task more manageable, or participants may self-censor answers if they see the interviewer is having difficulty keeping up. With the ability to record the respondents answer as it is provided, you can easily [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[114],"epkb_post_type_1_tag":[],"class_list":["post-7125","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-how-to-tutorials-soi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Capture audio responses to survey questions using Interviewer | SnapSurveys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/capture-audio-responses-soi\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Capture audio responses to survey questions using Interviewer | SnapSurveys\" \/>\n<meta property=\"og:description\" content=\"Recording accurate and reliable answers to open questions when surveying face-to-face can be difficult; interviewers may summarise an answer to make the task more manageable, or participants may self-censor answers if they see the interviewer is having difficulty keeping up. 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