{"id":7,"date":"2012-06-20T15:16:22","date_gmt":"2012-06-20T15:16:22","guid":{"rendered":"http:\/\/www.snapsurveys.com\/?page_id=7"},"modified":"2025-11-27T16:29:35","modified_gmt":"2025-11-27T16:29:35","slug":"survey-software","status":"publish","type":"page","link":"https:\/\/www.snapsurveys.com\/survey-software\/","title":{"rendered":"Survey software"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-33aa249f wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:0\">\n<h1 class=\"wp-block-heading has-text-align-center has-xx-large-font-size\">Survey software you\u2019ll never outgrow<\/h1>\n\n\n\n<p class=\"has-text-align-center has-medium-font-size\">Snap XMP is a secure, collaborative platform for designing online, mobile, and paper surveys<em>, <\/em>offering seamless data collection and advanced analysis to drive deeper insights.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-e511ce0b wp-block-buttons-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/www.snapsurveys.com\/request-demo\/\"><strong>Request demo<\/strong><\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-white-background-color has-background has-text-align-center wp-element-button\" href=\"https:\/\/www.snapsurveys.com\/survey-software\/pricing\/\"><strong>Pricing plans<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-group alignwide has-v-light-blue-background-color has-background is-layout-flow wp-block-group-is-layout-flow\" style=\"border-radius:10px;margin-top:0;margin-bottom:0;padding-top:1.2rem;padding-right:var(--wp--preset--spacing--30);padding-bottom:1.2rem;padding-left:var(--wp--preset--spacing--30)\">\n<p class=\"has-text-align-center\" style=\"font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.634), 1.2rem);\"><strong>25% off new Snap XMP Subscriptions and Snap XMP add-ons!<\/strong> See <a href=\"https:\/\/www.snapsurveys.com\/survey-software\/pricing\/\">pricing plans<\/a> for details.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--30);padding-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<picture>\n                        <source srcset=\"https:\/\/www.snapsurveys.com\/wp-content\/themes\/required-starter\/images\/svg\/us-client-logos-color.svg\" alt=\"Trusted by: BBC, Intel, Blue Cross, George Washington U, NHS, Santander, Northwestern U\" media=\"(min-width: 650px)\" >\n                        <source srcset=\"https:\/\/www.snapsurveys.com\/wp-content\/themes\/required-starter\/images\/svg\/us-client-logos-color-small.svg\" alt=\"Trusted by: BBC, Intel, Blue Cross, George Washington U, NHS, Santander, Northwestern U\">\n                        <img loading=\"lazy\" decoding=\"async\" width=\"1100\" height=\"49\" src=\"https:\/\/www.snapsurveys.com\/wp-content\/themes\/required-starter\/images\/svg\/us-client-logos-color.svg\" alt=\"Trusted by: BBC, Intel, Blue Cross, George Washington U, NHS, Santander, Northwestern U\">\n                    <\/picture>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading alignwide\">Create engaging and unique survey experiences<\/h2>\n\n\n\n<p>Do more than simply ask questions. With more advanced and flexible features than you\u2019ll find anywhere else, our survey software brings a tailored and unique survey experience to each participant.<\/p>\n\n\n\n<ul class=\"wp-block-list list-plus\">\n<li>Get started quickly with free Survey Templates\u00a0<\/li>\n\n\n\n<li>Engage participants with visual and interactive question types<\/li>\n\n\n\n<li>Create enjoyable surveys with dynamic content<\/li>\n\n\n\n<li>Personalise\u00a0with your database data<\/li>\n\n\n\n<li>Tab controls for easy non-sequential navigation through a questionnaire<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"440\" height=\"206\" src=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2020\/02\/create-unique.svg\" alt=\"survey software\" class=\"wp-image-29988\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-v-light-grey-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/multilingual-surveys\/\">Multilingual surveys<\/a><\/h3>\n\n\n\n<p>Create, distribute, and analyse surveys in any language, including right-to-left and character-based languages. Easily export for seamless translation.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/branded-surveys\/\">Design and branding<\/a><\/h3>\n\n\n\n<p>Fully customise your surveys with complete flexibility, ensuring professional questionnaires that align perfectly with your brand identity.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/integrations\/\">Integrations<\/a><\/h3>\n\n\n\n<p>Personalise surveys and automatically update your database with two-way links or API. Integrate respondent data throughout the survey, including pre-answering questions.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Collect survey data anytime, anywhere<\/h2>\n\n\n\n<p>An automated, efficient and enjoyable survey experience for you and for survey participants &#8211; online, on paper, and on the move.<\/p>\n\n\n\n<ul class=\"wp-block-list list-plus\">\n<li>Scan paper replies accurately and quickly<\/li>\n\n\n\n<li>Uninterrupted online or offline interviewing<\/li>\n\n\n\n<li>Manage survey schedules online&nbsp;\u2013&nbsp;SMS\/ email invites<\/li>\n\n\n\n<li>Set participant quotas and screenouts<\/li>\n\n\n\n<li>Email alerts triggered by responses<\/li>\n\n\n\n<li>Share QR codes for quick access to surveys on mobile devices<\/li>\n\n\n\n<li>Include a survey question in your email invitations<\/li>\n\n\n\n<li>Add ALTCHA for bot protection<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"440\" height=\"206\" src=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2020\/02\/collect-replies.svg\" alt=\"Paper, tablet, and smartphone surveys.\" class=\"wp-image-29987\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-v-light-grey-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/multi-channel-surveys\/\">Multi-channel surveys<\/a><\/h3>\n\n\n\n<p>Distribute surveys online, on paper, and via kiosks or mobile devices. Customise each version with a unique look and feel, then bring all results together for easy analysis. For choosing the right approach, see our <a href=\"https:\/\/www.snapsurveys.com\/types-of-survey\/\">types of surveys<\/a> guide.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/offline-interviewing\/\">Offline surveys<\/a><\/h3>\n\n\n\n<p>Collect data in the field with Snap XMP Offline Interviewer. Conduct interviews seamlessly on mobile devices, including smartphones, tablets, and kiosks, without interruption.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/paper-surveys\/\">Paper surveys<\/a><\/h3>\n\n\n\n<p>Simplify survey data collection with <a href=\"https:\/\/www.snapsurveys.com\/survey-software\/snap-xmp-scanning-edition\/\">Snap&nbsp;XMP Scanning Edition<\/a>. Effortlessly scan unlimited printed surveys in any orientation or sheet size for rapid processing.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Advanced survey analysis and reporting tools<\/h2>\n\n\n\n<p>Data analysis can be daunting, even for experienced researchers. Our Snap XMP online questionnaire platform includes innovative reporting and analysis tools that help you obtain the insight you need.<\/p>\n\n\n\n<ul class=\"wp-block-list list-plus\">\n<li>Produce dynamic and flexible Smart Reports<\/li>\n\n\n\n<li>View an instant summary of survey results<\/li>\n\n\n\n<li>Simplify your data with our Snap Surveys suite of Analysis tools<\/li>\n\n\n\n<li>Set filters and contexts for your analysis and reports<\/li>\n\n\n\n<li>Share analysis and reports on and offline<\/li>\n\n\n\n<li>Apply weighting to data<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"440\" height=\"206\" src=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2020\/02\/analysis.svg\" alt=\"Charts and tables\" class=\"wp-image-29986\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-v-light-grey-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/smart-reports\/\">Smart Reporting<\/a><\/h3>\n\n\n\n<p>Generate multiple report variations in bulk, with real-time updates and custom configurations for each reader, such as individuals, regions, departments, or teams.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/survey-reports\/\">Summary report<\/a><\/h3>\n\n\n\n<p>Deliver key insights to your organisation or clients with Snap XMP instant summary reports. Pre-built for every survey, with results updated in real time.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/analysis-tools\/\">Analysis tools<\/a><\/h3>\n\n\n\n<p>Refine, simplify, and recategorise your data. Snap XMP analysis tools help you make sense of survey responses, offering various styles to present results clearly.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" id=\"security\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Security you can rely on<\/h2>\n\n\n\n<p>Our Snap Surveys software and systems are certified to the highest possible standards, so you can be sure your data is safe with us.<\/p>\n\n\n\n<ul class=\"wp-block-list list-plus\">\n<li>ISO\/IEC 27001 certified<\/li>\n\n\n\n<li>Cyber Essentials Plus<\/li>\n\n\n\n<li>Data encrypted throughout the survey cycle<\/li>\n\n\n\n<li>Data centres in the UK<\/li>\n\n\n\n<li>Approved G-Cloud service<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"440\" height=\"206\" src=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2020\/02\/security.svg\" alt=\"secure survey software\" class=\"wp-image-29989\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-v-light-grey-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/security-accessibility-and-professional-outline\/\">ISO 27001 certified<\/a><\/h3>\n\n\n\n<p>We\u2019re proud to be ISO 27001 certified, meeting the highest standard for information security.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/security-accessibility-and-professional-outline\/\">Certified UK data centres<\/a><\/h3>\n\n\n\n<p>Our UK data centres provide a secure, reliable, and compliant system, ensuring high performance and top-tier security for your needs.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/on-premises\/\">Our software, your server<\/a><\/h3>\n\n\n\nRun Snap XMP Online on your own server as an alternative to our subscription service. It\u2019s cost-effective and gives you full control.\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Support when you need it<\/h2>\n\n\n\n<p>We know your survey project is important. That\u2019s why our friendly, UK-based Snap Surveys support teams are only a phone call away.<\/p>\n\n\n\n<ul class=\"wp-block-list list-plus\">\n<li>UK-based tech support by online chat, phone or email<\/li>\n\n\n\n<li>Face-to-face or online training<\/li>\n\n\n\n<li>Support Hub &#8211; Webinars, videos and how-to-guides<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"440\" height=\"206\" src=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2020\/02\/support.svg\" alt=\"survey software uk support\" class=\"wp-image-29991\"\/><\/figure>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-v-light-grey-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-7fc3d43a wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/resources\/helpdesk\/\">One-to-one tech support<\/a><\/h3>\n\n\n\n<p>Get technical help with your survey from our friendly expert team. We\u2019ll go the extra mile to get your survey project back on track.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/resources\/training-consultancy\/\">Training<\/a><\/h3>\n\n\n\n<p>Access a range of training courses covering every aspect of the survey process, including consultancy-style sessions tailored to your needs using your own survey.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading arrow-right-link\"><a href=\"https:\/\/www.snapsurveys.com\/resources\/events-webinars\/\">Webinars and videos<\/a><\/h3>\n\n\n\n<p>Our video library helps you make the most of the Snap XMP platform. Stay updated on new features and receive expert guidance on topics like questionnaire design and analysis.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-ec1ca911 wp-block-columns-is-layout-flex\" style=\"margin-bottom:var(--wp--preset--spacing--30)\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center has-x-large-font-size\">Explore key features of our survey software<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-28f84493 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list moreList\">\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/analysis-tools\/\">Analysis Tools<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/answer-masking\/\">Answer Masking<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/branded-surveys\/\">Branded Surveys<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/custom-urls-ssl-certificates\/\">Custom URLs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/contextualised-analysis\/\">Contextualized Analysis<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/dynamic-questionnaires\/\">Dynamic Questionnaires<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/email-alerts\/\">Email Alerts<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/in-survey-calculations\/\">In-Survey Calculations<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/survey-reports\/\">Instant summary reports<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list moreList\">\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/integrations\/\">Integrations<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/interactive-questions\/\">Interactive Questions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/security-accessibility-and-professional-outline\/\">ISO 27001 certified<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/smart-reports\/\">Multiple report variations<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/multilingual-surveys\/\">Multilingual Surveys<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/multimedia\/\">Multimedia<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/offline-interviewing\/\">Offline data collection<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/paper-surveys\/\">Paper surveys<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/survey-question-types\/\">Question types<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list moreList\">\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/question-routing-skip-logic\/\">Routing (Skip Logic)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/response-validation\/\">Response validation<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/snap-xmp-scanning-edition\/\">Scanning paper surveys<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/security-accessibility-and-professional-outline\/\">Security<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/smart-reports\/\">Smart Reports<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/statistical-analysis\/\">Statistical Analysis<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/survey-reports\/\">Survey Reports<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/survey-software\/text-substitution-piping\/\">Text Substitution (Piping)<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-a89b3969 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.snapsurveys.com\/survey-software\/key-features\/\"><strong>Complete Snap XMP feature list<\/strong><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-v-light-blue-background-color has-background has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;margin-bottom:0;padding-top:var(--wp--preset--spacing--50);padding-bottom:var(--wp--preset--spacing--50)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading has-text-align-center\" style=\"margin-bottom:var(--wp--preset--spacing--40)\">Frequently asked questions<\/h2>\n\n\n    <div class=\"accordion-block\">\r\n                    <div class=\"accordion-item\" id=\"acc-item-1\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-1\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What is survey software?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-1\"\r\n                    role=\"region\"\r\n                    aria-label=\"What is survey software?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Survey software is a digital platform used to design, distribute, and analyse surveys. It enables you to collect feedback, visualise results, and generate reports for decision-making. Professional survey platforms also ensure compliance with data protection and security standards, so your information remains safe and confidential.<\/p>\n<p>To learn more about the different kinds of surveys you can create, see <a href=\"https:\/\/www.snapsurveys.com\/types-of-survey\/\">Types of Surveys Methods<\/a>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-2\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-2\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What is Snap Surveys?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-2\"\r\n                    role=\"region\"\r\n                    aria-label=\"What is Snap Surveys?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Snap Surveys, founded in Bristol, UK in 1981, provides survey software and research services to organisations worldwide, including the BBC, NHS, US Department of Justice, and Royal Albert Hall. The platform is also widely used by independent researchers as a complete research solution. Security is underpinned by ISO 27001 and Cyber Essentials Plus certifications.<\/p>\n<p>Snap Surveys operates offices in the UK and New Hampshire, USA. In addition to its survey platform, it offers an in-house Research team to support projects and a library of pre-built surveys with instant downloadable reports. Customer support is available via live chat, phone, and email five days a week, with teams based in both the UK and USA.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-3\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-3\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">Can you combine paper and online surveys in one platform?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-3\"\r\n                    role=\"region\"\r\n                    aria-label=\"Can you combine paper and online surveys in one platform?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Paper surveys can be a great tool for getting feedback from seldom-heard individuals that don\u2019t have an internet connection. They can also be difficult to include in your analysis alongside your online survey results. Survey software lets you get feedback at scale, giving you a wider reach with digital distribution methods. The right survey software platform \u2013 such as Snap XMP \u2013 lets you scan your paper surveys into the software to give you integrated and inclusive analysis.<\/p>\n<p>To learn more about paper surveys see <a href=\"https:\/\/www.snapsurveys.com\/survey-software\/paper-surveys\/\">Paper Surveys made easy with Snap XMP<\/a>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-4\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-4\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What is the difference between survey software and form creators Microsoft Forms?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-4\"\r\n                    role=\"region\"\r\n                    aria-label=\"What is the difference between survey software and form creators Microsoft Forms?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Free form creators like Microsoft Forms and Google Forms are great for short, simple surveys on a small scale. Survey software platforms are professional tools that offer more sophisticated survey features and wider distribution.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-5\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-5\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What data security assurances should I look for?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-5\"\r\n                    role=\"region\"\r\n                    aria-label=\"What data security assurances should I look for?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Most trusted survey platforms use encryption, access controls, and comply with regulations such as GDPR or HIPAA to keep data secure. The level of protection can differ between providers, so always check their certifications and data storage policies. Look out for recognised credentials such as ISO 27001 and Cyber Essentials Plus.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-6\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-6\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">Can surveys be customisable to add my branding?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-6\"\r\n                    role=\"region\"\r\n                    aria-label=\"Can surveys be customisable to add my branding?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Yes. Most survey software platforms let you add your own branding such as colour schemes, logos, and custom URLs so that your surveys are instantly recognisable. This is a great way to boost response rates by reducing the risk of your surveys being ignored.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-7\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-7\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What types of questions can I ask in a survey?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-7\"\r\n                    role=\"region\"\r\n                    aria-label=\"What types of questions can I ask in a survey?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Survey software supports a wide variety of question types: such as multiple choice, rating scales, open text, ranking, Likert scales, and more. These can be used to keep your survey engaging and ensure the participant remains interested.<\/p>\n<p>To learn more about which types of question you can ask see <a href=\"https:\/\/www.snapsurveys.com\/survey-software\/survey-question-types\/\">Survey Question Types<\/a>.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-8\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-8\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">Does survey software support advanced logic like skip logic, branching or piping?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-8\"\r\n                    role=\"region\"\r\n                    aria-label=\"Does survey software support advanced logic like skip logic, branching or piping?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Yes. Advanced tools also include survey logic so participants only see questions and answer options that are relevant to them. You can also personalise your survey with data you already hold on your participants, reducing the amount of questions they need to ask \u2013 such as their name and occupation.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-9\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-9\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What analysis tools are included in the survey software?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-9\"\r\n                    role=\"region\"\r\n                    aria-label=\"What analysis tools are included in the survey software?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Your results can be viewed in dashboards with charts and graphs, exported to spreadsheets, or integrated into analytics tools. Many platforms also offer filters, cross-tab analysis, and sentiment analysis to dig deeper into trends. This gives you greater insights into your data and allows you to make informed decisions.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-10\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-10\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What are the benefits of surveys?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-10\"\r\n                    role=\"region\"\r\n                    aria-label=\"What are the benefits of surveys?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>The benefits of surveys for research include the ability to collect data on a large scale. With the right questions, you can capture attitudes, behaviours, and opinions that will enable you to make effective changes. You\u2019ll also build trust and loyalty as your audience feels seen and heard as you react to their feedback. Another major benefit is the chance to get ideas and suggestions through open-ended questions that give the participant a chance to speak freely in their own words.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-11\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-11\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What features should you look for in a survey platform?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-11\"\r\n                    role=\"region\"\r\n                    aria-label=\"What features should you look for in a survey platform?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>The most important features of survey software are those that make surveys easy to design, distribute, and analyse while keeping your data secure. A good platform should offer an intuitive interface with customisable templates and a variety of question types, including logic, so surveys feel relevant to each respondent. <\/p>\n<p>Branding options such as adding logos and colours help maintain a professional look and brand identity, while mobile optimisation ensures high response rates across devices. Strong distribution options (email, links, social media, or website embeds) make it simple to reach the right audience, and built-in response management helps track progress and send reminders. <\/p>\n<p>Equally critical are reporting and analysis tools that allow you to visualise results, filter data, and export findings for deeper insights. Finally, reliable security and compliance with standards such as GDPR or HIPAA are essential to protect sensitive information and build trust with respondents.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-12\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-12\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What support do you get?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-12\"\r\n                    role=\"region\"\r\n                    aria-label=\"What support do you get?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>We can\u2019t speak for everyone \u2013 but when you choose Snap Surveys you we go above and beyond to make sure you get the support you need. Our dedicated Support Team is based in the UK and is available 5 days per week by live chat, phone, and email. We also have a Support Hub area on our website with webinar recordings, videos, and tutorials to help you. You can also book one-to-one Consultancy sessions with one of our experts by the hour to help you tackle a specific problem if you have one.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-13\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-13\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">How can I make sure my surveys meet Accessibility standards?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-13\"\r\n                    role=\"region\"\r\n                    aria-label=\"How can I make sure my surveys meet Accessibility standards?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Survey software accessibility is important because it ensures that everyone, regardless of ability, can participate and share their perspectives. Features like screen reader compatibility, keyboard navigation, clear contrast, and alternative text for images make surveys usable for people with visual, hearing, or motor impairments. Include text alternatives for non-text content such as images. You should make all content easy to see: don\u2019t rely on colour to convey information, ensure foreground and background colours are sufficiently contrasting, and account for resizing text up to 400%. You should ensure all functionality on the page can be accessed by a keyboard. You can also help users avoid mistakes by using descriptive instructions, error messages and suggestions for correction. Using emojis for easily identifiable answer options can help people with learning disabilities, while audio descriptions can help people with visual impairments.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-14\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-14\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">What are the best platforms or tools for storing survey data?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-14\"\r\n                    role=\"region\"\r\n                    aria-label=\"What are the best platforms or tools for storing survey data?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>Survey software typically stores data in a secure, cloud-based database managed by the platform provider. \u00a0When respondents complete a survey, their answers are transmitted over an encrypted connection (usually HTTPS) and saved directly into the provider\u2019s servers. These databases are often hosted on major cloud services (like AWS, Azure, or Google Cloud), which allow for scalability, backup, and disaster recovery. <\/p>\n<p>Access to the stored data is usually controlled by user permissions within the survey platform, so only authorized administrators or researchers can view, export, or analyse results. Many providers also comply with data protection standards such as GDPR, HIPAA, or SOC 2, ensuring that storage practices meet legal and ethical requirements. <\/p>\n<p>For most platforms, users can download responses data into formats like CSV, Excel, or PDF for offline storage and analysis, while the primary data remains securely hosted on the platform\u2019s servers.<\/p>\n<p>At Snap Surveys, we host our data on ANS servers (UK) and Azure servers (US). <\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n                    <div class=\"accordion-item\" id=\"acc-item-15\">\r\n                <div class=\"item-head\" aria-controls=\"acc-panel-15\">\r\n                    <span class=\"icon\" aria-hidden=\"true\"><\/span>\r\n                    <span class=\"title\">Do you have to pay more for extra functionality in survey software?<\/span>\r\n                <\/div>\r\n                <div\r\n                    class=\"item-content\"\r\n                    id=\"acc-panel-15\"\r\n                    role=\"region\"\r\n                    aria-label=\"Do you have to pay more for extra functionality in survey software?\"\r\n                >\r\n                    <div class=\"accordion-content-inner\">\r\n                        <p>For most survey software platforms, you unlock more features for higher fees. This means if you want a simple survey solution, it keeps the cost down. But the flip side is that you\u2019re required to spend more if you have complex needs. With Snap Surveys, all features are unlocked from day one. You simply pay for user licenses and response-unit bundles. This means you can use the full power of the Snap XMP platform without restriction, while only paying for the number of responses you receive.<\/p>\n                    <\/div>\r\n                <\/div>\r\n            <\/div>\r\n            <\/div>\r\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Snap Survey Software is a powerful, intuitive survey system for questionnaire design, publishing, data collection and analysis supporting all survey modes (Online, E-mail, Paper, Scanning, Kiosk, Mobile, PDA, Tablet PC) in any language, and will integrate seamlessly with existing CRM, LMS, HR and other administrative systems. <a class=\"read-more\" href=\"https:\/\/www.snapsurveys.com\/survey-software\/\">&hellip; Continue reading &rarr;<\/a><\/p>\n","protected":false},"author":2,"featured_media":32730,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"page-templates\/blank-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-7","1":"page","2":"type-page","3":"status-publish","4":"has-post-thumbnail","6":"search_category-site"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Online Survey Software &amp; Questionnaire Tool | Snap Surveys<\/title>\n<meta name=\"description\" content=\"Discover Snap XMP: Secure, collaborative online survey software with advanced analysis, multi-mode data collection, and customizable features. Free Trial\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/survey-software\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Online Survey Software &amp; Questionnaire Tool | Snap Surveys\" \/>\n<meta property=\"og:description\" content=\"Discover Snap XMP: Secure, collaborative online survey software with advanced analysis, multi-mode data collection, and customizable features. 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