{"id":6698,"date":"2021-10-27T15:10:29","date_gmt":"2021-10-27T14:10:29","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&#038;p=6698"},"modified":"2023-02-20T17:23:15","modified_gmt":"2023-02-20T17:23:15","slug":"notifying-participant-quota-or-screen-out-exceeded","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/notifying-participant-quota-or-screen-out-exceeded\/","title":{"rendered":"Notifying the participant when a quota or screen out is exceeded"},"content":{"rendered":"\n<p>   You can decide what happens when a participant exceeds a quota or triggers a screen out. You can either: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\n    show a default page with a customised message\n  <\/li>\n\n\n\n<li>\n    send them to a page of your choice\n  <\/li>\n<\/ul>\n\n\n\n<p>\n  These can be set for the\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>     overall target quota in the Quota Control dialog   <\/li>\n\n\n\n<li>     variable based quotas and screen outs in the Quota dialog and the Screen out dialog<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Setting a message<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li> Select <strong>View | Quotas and Screen Outs<\/strong>. This opens the&nbsp;<strong>Quota and Screen Outs<\/strong>&nbsp;window. (Prior to build 12.10 this was on the Tailor menu.)  <\/li>\n\n\n\n<li>Open the quota or screen out as follows:\n<ul class=\"wp-block-list\">\n<li> If you wish to set the message of a variable based quota, double-click the quota in the list to open it in the <strong>Quota<\/strong> dialog.   <\/li>\n\n\n\n<li>If you wish to set the message of a screen out, double-click the screen out in the list to open it in the <strong>Screen Out <\/strong>dialog.<\/li>\n\n\n\n<li> If you wish to set the message of the overall target, click&nbsp;<strong>Tailoring<\/strong> <img decoding=\"async\" width=\"27\" height=\"27\" class=\"wp-image-6036\" style=\"width: 27px;\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/06\/tailoringicon-png.png\" alt=\"TailoringIcon.PNG\"> to open the <strong>Quota Control<\/strong> dialog.   <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Select <strong>Message<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"422\" height=\"137\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/QuotaMsg.png\" alt=\"\" class=\"wp-image-6739\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/QuotaMsg.png 422w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/QuotaMsg-300x97.png 300w\" sizes=\"(max-width: 422px) 100vw, 422px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>If using a multi-lingual survey, select the language.   <\/li>\n\n\n\n<li>Enter the customised message. This message displays in the default Snap Online web page when the quota exceeds the target or the screen out triggers.   <\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"427\" height=\"179\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/Msg-1.png\" alt=\"\" class=\"wp-image-6807\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/Msg-1.png 427w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/Msg-1-300x126.png 300w\" sizes=\"(max-width: 427px) 100vw, 427px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"6\">\n<li>Click <strong>OK<\/strong> to save the changes.   <\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Setting the web page URL<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>     Select <strong>View | Quotas and Screen Outs<\/strong>. This opens the&nbsp;<strong>Quota and Screen Outs<\/strong>&nbsp;window. (Prior to build 12.10 this was on the Tailor menu.)  <\/li>\n\n\n\n<li>Open the quota or screen out as follows:\n<ul class=\"wp-block-list\">\n<li>If you wish to set the message of a variable based quota, double-click the quota in the list to open it in the <strong>Quota<\/strong> dialog.   <\/li>\n\n\n\n<li>If you wish to set the message of a screen out, double-click the screen out in the list to open it in the <strong>Screen Out <\/strong>dialog.<\/li>\n\n\n\n<li>If you wish to set the message of the overall target, click&nbsp;<strong>Tailoring<\/strong> <img decoding=\"async\" width=\"27\" height=\"27\" class=\"wp-image-6036\" style=\"width: 27px;\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/06\/tailoringicon-png.png\" alt=\"TailoringIcon.PNG\"> to open the <strong>Quota Control<\/strong> dialog.   <\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>     Select <strong>URL<\/strong>.   <\/li>\n\n\n\n<li>     Enter the URL of the web page. This web page is displayed when the quota or screen out is exceeded.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"419\" height=\"139\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/QuotaURL.png\" alt=\"\" class=\"wp-image-6741\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/QuotaURL.png 419w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/10\/QuotaURL-300x100.png 300w\" sizes=\"(max-width: 419px) 100vw, 419px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\">\n<li>     Click <strong>OK<\/strong> to save the changes.   <\/li>\n<\/ol>\n\n\n\n<p>   When there are multiple quotas and an overall target quota, the participant will be shown the message of the first quota that is exceeded. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can decide what happens when a participant exceeds a quota or triggers a screen out. You can either: These can be set for the Setting a message Setting the web page URL When there are multiple quotas and an overall target quota, the participant will be shown the message of the first quota that [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[115],"epkb_post_type_1_tag":[],"class_list":["post-6698","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-snap-desktop-quotas"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Notifying the participant when a quota or screen out is exceeded | SnapSurveys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/notifying-participant-quota-or-screen-out-exceeded\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Notifying the participant when a quota or screen out is exceeded | SnapSurveys\" \/>\n<meta property=\"og:description\" content=\"You can decide what happens when a participant exceeds a quota or triggers a screen out. 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