{"id":3936,"date":"2021-02-09T11:04:58","date_gmt":"2021-02-09T11:04:58","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&#038;p=3936"},"modified":"2024-03-11T12:31:54","modified_gmt":"2024-03-11T12:31:54","slug":"synchronizing-online-surveys","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/synchronizing-online-surveys\/","title":{"rendered":"Synchronizing online surveys"},"content":{"rendered":"\n<p>   Online surveys are available in <strong>Snap XMP Online<\/strong> and <strong>Snap XMP Desktop<\/strong>. They can be created, edited and saved in both <strong>Snap XMP Online<\/strong> and <strong>Snap XMP Desktop<\/strong>. An online survey is saved in a database that is accessed by both applications. Online surveys can be updated by different users of <strong>Snap XMP Desktop<\/strong> and <strong>Snap XMP Online<\/strong> and are synchronized to keep them in step.  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is synchronized?<\/h2>\n\n\n\n<p>\n  When changes are made to a survey, the data that is synchronized includes the\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>     Questionnaire when it is created in Snap XMP Online   <\/li>\n\n\n\n<li>\n    Publishing details\n  <\/li>\n\n\n\n<li>\n    Interviewing details\n  <\/li>\n\n\n\n<li>\n    Response data\n  <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">When is it synchronized?<\/h2>\n\n\n\n<p>   Synchronizing the surveys takes place in <strong>Snap XMP Online<\/strong> when you <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Load or reload your online survey, folder or Your work   <\/li>\n\n\n\n<li><strong>Save<\/strong> an online survey\u2019s questionnaire   <\/li>\n<\/ul>\n\n\n\n<p>   Synchronizing the surveys takes place in <strong>Snap XMP Desktop<\/strong> when you <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Open the online surveys in the Survey Overview window.   <\/li>\n\n\n\n<li><strong>Upload<\/strong> an online survey   <\/li>\n\n\n\n<li><strong>Download<\/strong> an online survey   <\/li>\n\n\n\n<li>Click the <strong>Synchronize<\/strong> button   <\/li>\n\n\n\n<li><strong>Save<\/strong> an online survey\u2019s questionnaire   <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Upload a Survey from Snap XMP Desktop<\/h2>\n\n\n\n<p>   When you have made changes to a survey you can upload the survey to make sure it is available in <strong>Snap XMP Online<\/strong>. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n  In the <strong>Survey Overview<\/strong> window select \n  <img decoding=\"async\" width=\"25\" height=\"25\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/onlinesurveysicon-png-1.png\" class=\"wp-image-3937\" alt=\"OnlineSurveysIcon.png\">\n   to view the online surveys.\n<\/li>\n\n\n\n<li>\n  Select the survey that you have updated and would like to upload. \n<\/li>\n\n\n\n<li>\n  Click the \n  <img decoding=\"async\" width=\"26\" height=\"26\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/uploadsurveyicon-png.png\" class=\"wp-image-3938\" alt=\"UploadSurveyIcon.png\">\n   <strong>Upload Survey<\/strong> button.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"841\" height=\"254\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14a-surveyoverviewwindow-png.png\" alt=\"Survey overview showing the online folders and surveys\" class=\"wp-image-3939\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14a-surveyoverviewwindow-png.png 841w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14a-surveyoverviewwindow-png-300x91.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14a-surveyoverviewwindow-png-768x232.png 768w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>   View the updated survey in <strong>Snap XMP Online<\/strong>. <\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Download a survey to Snap XMP Desktop<\/h2>\n\n\n\n<p>   Before you start making changes to a survey in Snap XMP Desktop you can make sure you have the latest version of the survey by downloading it. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n  In the <strong>Survey Overview<\/strong> window select \n  <img loading=\"lazy\" decoding=\"async\" width=\"25\" height=\"25\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/onlinesurveysicon-png-2.png\" class=\"wp-image-3940\" alt=\"OnlineSurveysIcon.png\">\n   to view the online surveys.\n<\/li>\n\n\n\n<li>\n  Before you download you can check the status of your surveys by clicking the \n  <img loading=\"lazy\" decoding=\"async\" width=\"26\" height=\"26\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/refreshicon-png.png\" class=\"wp-image-3941\" alt=\"RefreshIcon.png\">\n   <strong>Refresh<\/strong> button to see which surveys are <strong>Out of date<\/strong>.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"254\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14bsurveyoverviewrefresh-png.png\" alt=\"Synchronising the online surveys\" class=\"wp-image-3942\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14bsurveyoverviewrefresh-png.png 842w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14bsurveyoverviewrefresh-png-300x90.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14bsurveyoverviewrefresh-png-768x232.png 768w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>\n   Select the survey you would like to download.\n<\/li>\n\n\n\n<li>\n  Click the \n  <img loading=\"lazy\" decoding=\"async\" width=\"26\" height=\"26\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/downloadsurveyicon-png.png\" class=\"wp-image-3943\" alt=\"DownloadSurveyIcon.png\">\n   <strong>Download Survey<\/strong> button.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"842\" height=\"254\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14csurveyoverviewdownload-png.png\" alt=\"Download the selected survey from Snap Online\" class=\"wp-image-3944\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14csurveyoverviewdownload-png.png 842w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14csurveyoverviewdownload-png-300x90.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14csurveyoverviewdownload-png-768x232.png 768w\" sizes=\"(max-width: 842px) 100vw, 842px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>\n  After the survey is downloaded it is shown as <strong>Up to date<\/strong>. Open the survey to see the latest version.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"841\" height=\"254\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14d-surveyoverviewwindow1-png.png\" alt=\"Opening the selected survey\" class=\"wp-image-3945\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14d-surveyoverviewwindow1-png.png 841w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14d-surveyoverviewwindow1-png-300x91.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/14d-surveyoverviewwindow1-png-768x232.png 768w\" sizes=\"(max-width: 841px) 100vw, 841px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Synchronize in Snap XMP Desktop<\/h2>\n\n\n\n<p>\n  The <strong>Synchronize<\/strong> button on the main menu is available for online surveys only.  This button synchronizes the online surveys.\n<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"508\" height=\"32\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/snaptoolbar-png.png\" alt=\"Synchronize the survey with Snap Online\" class=\"wp-image-3946\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/snaptoolbar-png.png 508w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/snaptoolbar-png-300x19.png 300w\" sizes=\"(max-width: 508px) 100vw, 508px\" \/><\/figure>\n\n\n\n<p>\n  The <strong>Synchronize<\/strong> button icon alters when changes are detected.\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\n    <img loading=\"lazy\" decoding=\"async\" width=\"37\" height=\"29\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/15-synchronizebutton1-png.png\" class=\"wp-image-3947\" alt=\"15.SynchronizeButton1.PNG\">\n     is displayed when no changes are detected. \n  <\/li>\n\n\n\n<li>\n    <img loading=\"lazy\" decoding=\"async\" width=\"34\" height=\"28\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16-synchronizebutton2-png.png\" class=\"wp-image-3948\" alt=\"16.SynchronizeButton2.PNG\">\n     is displayed when changes are detected. \n  <\/li>\n<\/ul>\n\n\n\n<ol class=\"wp-block-list\">\n<li>   Click on the <strong>Synchronize<\/strong> button or use the <strong>File\/Synchronize<\/strong> menu option to synchronize your work. <\/li>\n\n\n\n<li>A status bar is displayed while <strong>Snap XMP Desktop<\/strong> is synchronizing. The Synchronize button detects changes when\n<ul class=\"wp-block-list\">\n<li>Changes are made to an open online survey in Snap XMP Desktop. <\/li>\n\n\n\n<li> Any variable property, analysis, reports and analysis variables associated with an online survey are updated. <\/li>\n\n\n\n<li>New responses are found for an open online survey. <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Synchronize Your work in Snap XMP Online<\/h2>\n\n\n\n<p>   There are two ways to update the surveys in Snap XMP Online. <\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\n  Click on <strong>Your work<\/strong> to refresh the <strong>Your work<\/strong> side menu and <strong>Summary<\/strong>.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"797\" height=\"167\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16a-synchinsnaponline-png.png\" alt=\"Viewing Your work in Snap Online\" class=\"wp-image-3949\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16a-synchinsnaponline-png.png 797w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16a-synchinsnaponline-png-300x63.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16a-synchinsnaponline-png-768x161.png 768w\" sizes=\"(max-width: 797px) 100vw, 797px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li>\n  Click on the folder name to refresh the folder <strong>Summary<\/strong>.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"507\" height=\"163\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16c-synchinsnaponline3-png.png\" alt=\"Navigate to the folder in Snap Online\" class=\"wp-image-3950\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16c-synchinsnaponline3-png.png 507w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16c-synchinsnaponline3-png-300x96.png 300w\" sizes=\"(max-width: 507px) 100vw, 507px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"3\">\n<li>\n  Click on the <strong>Build, Collect <\/strong>or<strong> Analyze<\/strong> tab of your survey to reload the survey with the latest questionnaire and responses.\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"477\" height=\"92\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16b-synchinsnaponline2-png.png\" alt=\"Build, Collect and Analyze tabs in Snap Online\" class=\"wp-image-3951\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16b-synchinsnaponline2-png.png 477w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/16b-synchinsnaponline2-png-300x58.png 300w\" sizes=\"(max-width: 477px) 100vw, 477px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Synchronizing Publishing, Interviewing and Collecting<\/h2>\n\n\n\n<p>   Online surveys are available in both <strong>Snap XMP Online<\/strong> and <strong>Snap XMP Desktop<\/strong>.  <\/p>\n\n\n\n<p>\n  Online surveys are automatically synchronized between the two applications when a survey is\n<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\n    Published\n  <\/li>\n\n\n\n<li>\n    Interviewing started\n  <\/li>\n\n\n\n<li>\n    Collecting responses\n  <\/li>\n<\/ul>\n\n\n\n<p>   The information is available to view and edit in <strong>Snap XMP Desktop<\/strong> and <strong>Snap XMP Online<\/strong>, regardless of the application used to publish, start the interviewing process or collect responses. <\/p>\n\n\n\n<p>   The responses that are collected through interviewing can be viewed in <strong>Snap XMP Online<\/strong> or <strong>Snap <strong>XMP <\/strong>Desktop<\/strong>. The responses can come from online, mobile, kiosk and paper sources. As these responses arrive they are saved with the other cases. The case data is available to analyze in both <strong>Snap <strong>XMP <\/strong>Online<\/strong> and <strong>Snap <strong>XMP <\/strong>Desktop<\/strong>. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Online surveys are available in Snap XMP Online and Snap XMP Desktop. They can be created, edited and saved in both Snap XMP Online and Snap XMP Desktop. An online survey is saved in a database that is accessed by both applications. Online surveys can be updated by different users of Snap XMP Desktop and [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[33,43],"epkb_post_type_1_tag":[235,234,233],"class_list":["post-3936","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-manage-your-account","epkb_post_type_1_category-manage-surveys","epkb_post_type_1_tag-sync","epkb_post_type_1_tag-synchronise","epkb_post_type_1_tag-synchronising"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Synchronizing online surveys | SnapSurveys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/synchronizing-online-surveys\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Synchronizing online surveys | SnapSurveys\" \/>\n<meta property=\"og:description\" content=\"Online surveys are available in Snap XMP Online and Snap XMP Desktop. 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