{"id":389,"date":"2020-06-23T11:56:48","date_gmt":"2020-06-23T10:56:48","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&#038;p=389"},"modified":"2025-12-04T10:18:54","modified_gmt":"2025-12-04T10:18:54","slug":"collecting-your-survey-data","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/collecting-your-survey-data\/","title":{"rendered":"Collecting your survey data"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Interviewing<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Start interviewing<\/h3>\n\n\n\n<p>You can start the interviewing process manually following publication of your survey. This makes the survey available to your respondents.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the <strong>Start interviewing<\/strong> button to make the survey available to participants straight away.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"394\" height=\"42\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image011-1.png\" alt=\"Start interviewing\" class=\"wp-image-5349\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image011-1.png 394w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image011-1-300x32.png 300w\" sizes=\"(max-width: 394px) 100vw, 394px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Click the <strong>Start<\/strong> button to confirm that you would like to start interviewing.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"406\" height=\"125\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image013-1.png\" alt=\"Confirm start interviewing\" class=\"wp-image-5350\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image013-1.png 406w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image013-1-300x92.png 300w\" sizes=\"(max-width: 406px) 100vw, 406px\" \/><\/figure>\n\n\n\n<p>Note: If you have set a schedule to start at a future date, interviewing will start at this date rather than immediately.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Pause interviewing<\/h3>\n\n\n\n<p>Once you have started interviewing you can pause interviewing. This can be useful when you need to republish a questionnaire.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the <strong>Pause interviewing<\/strong> button to pause interviewing.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"513\" height=\"42\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image015-1.png\" alt=\"Pause interviewing\" class=\"wp-image-5351\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image015-1.png 513w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image015-1-300x25.png 300w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Click OK to confirm the action. This pauses interviewing.<\/li>\n\n\n\n<li>The <strong>Pause interviewing<\/strong> button will become a <strong>Resume interviewing<\/strong> button.<\/li>\n\n\n\n<li>You can restart interviewing by clicking the <strong>Resume interviewing<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"522\" height=\"46\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image017-1.png\" alt=\"Resume interviewing\" class=\"wp-image-5352\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image017-1.png 522w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image017-1-300x26.png 300w\" sizes=\"(max-width: 522px) 100vw, 522px\" \/><\/figure>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Click OK to confirm the action. The <strong>Resume interviewing<\/strong> button will become a <strong>Pause interviewing<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Stop interviewing<\/h3>\n\n\n\n<p>After an interview has started, you can stop interviewing at any time. It is used when the interviewing process has finished. Stopping an interview closes the questionnaire and respondents can no longer start a new response.\u00a0Interviews that are already live or saved may still be submitted.\u00a0<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click the <strong>Stop interviewing<\/strong> button to stop interviewing.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"513\" height=\"42\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image019-1.png\" alt=\"Stop interviewing\" class=\"wp-image-5353\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image019-1.png 513w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image019-1-300x25.png 300w\" sizes=\"(max-width: 513px) 100vw, 513px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Click OK to confirm the action. Interviewing has now stopped.<\/li>\n\n\n\n<li>\u00a0The <strong>Pause interviewing<\/strong> and <strong>Stop interviewing<\/strong> buttons will be replaced with a <strong>Start interviewing<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"394\" height=\"42\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image011-1.png\" alt=\"Start interviewing\" class=\"wp-image-5349\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image011-1.png 394w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/image011-1-300x32.png 300w\" sizes=\"(max-width: 394px) 100vw, 394px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Scheduling the interview<\/h2>\n\n\n\n<p>Many surveys run over a specified period of time with a preset start and end time. You can plan a survey interview beforehand by setting a schedule.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to the <strong>Collect<\/strong> section of your survey.<\/li>\n\n\n\n<li>The <strong>Change schedule<\/strong> button is available after publishing your survey.<\/li>\n\n\n\n<li>Click on the <strong>Change schedule<\/strong> button.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"394\" height=\"42\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/56.CollectActionMenuSchedule1.png\" alt=\"Change schedule menu\" class=\"wp-image-5356\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/56.CollectActionMenuSchedule1.png 394w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/56.CollectActionMenuSchedule1-300x32.png 300w\" sizes=\"(max-width: 394px) 100vw, 394px\" \/><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>This shows the <strong>Interviewing schedule<\/strong> window.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"605\" height=\"250\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/57.SetInterviewSchedule1.png\" alt=\"Interview schedule dialog\" class=\"wp-image-5357\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/57.SetInterviewSchedule1.png 605w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/57.SetInterviewSchedule1-300x124.png 300w\" sizes=\"(max-width: 605px) 100vw, 605px\" \/><\/figure>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Click <figure><img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"33\" class=\"wp-image-5358\" style=\"width: 30px;\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/58.SelectDate.png\" alt=\"Set date icon\"><\/figure>\u00a0to set the date in the <strong>Start Interviewing <\/strong>and <strong>End interviewing <\/strong>fields.<\/li>\n\n\n\n<li>Click <figure><img loading=\"lazy\" decoding=\"async\" width=\"30\" height=\"33\" class=\"wp-image-5359\" style=\"width: 30px;\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/59.SelectTime.png\" alt=\"Set time icon\"><\/figure>\u00a0to set the time in the <strong>Start Interviewing <\/strong>and <strong>End interviewing <\/strong>fields.<\/li>\n\n\n\n<li>Click <strong>Save<\/strong> to save the survey\u2019s interview schedule.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"607\" height=\"250\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/60.SetInterviewSchedule2.png\" alt=\"Save interviewing schedule\" class=\"wp-image-5360\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/60.SetInterviewSchedule2.png 607w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/60.SetInterviewSchedule2-300x124.png 300w\" sizes=\"(max-width: 607px) 100vw, 607px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Interviewing Start interviewing You can start the interviewing process manually following publication of your survey. This makes the survey available to your respondents. Note: If you have set a schedule to start at a future date, interviewing will start at this date rather than immediately. Pause interviewing Once you have started interviewing you can pause [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[29],"epkb_post_type_1_tag":[117],"class_list":["post-389","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-collect-your-survey-responses","epkb_post_type_1_tag-interviewing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Collecting your survey data | SnapSurveys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/collecting-your-survey-data\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Collecting your survey data | SnapSurveys\" \/>\n<meta property=\"og:description\" content=\"Interviewing Start interviewing You can start the interviewing process manually following publication of your survey. 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