{"id":31787,"date":"2021-02-23T16:03:18","date_gmt":"2021-02-23T16:03:18","guid":{"rendered":"https:\/\/www.snapsurveys.com\/?page_id=31787"},"modified":"2023-05-03T16:25:53","modified_gmt":"2023-05-03T15:25:53","slug":"ccfw","status":"publish","type":"page","link":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/","title":{"rendered":"CCFW"},"content":{"rendered":"\n<p>As the coronavirus pandemic changed the world in 2020, the number of deaths and the economic devastation made headlines every day. With \u201clockdown\u201d we saw restaurants close, planes grounded, and the rise of remote working.<\/p>\n\n\n\n<p>We also saw the closure of schools.<\/p>\n\n\n\n<p>There was much talk about the stresses of home schooling, but few considered the impact on the children.<\/p>\n\n\n\n<p>At a time when young people are making friendships for life, passing exams, and enjoying the care-free life we all wish we could have back \u2013 it was all suddenly taken away from them.<\/p>\n\n\n\n<p>Fortunately, the Children\u2019s Commissioner for Wales (Sally Holland) set out to ensure they weren\u2019t forgotten.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif\" alt=\"Children\u2019s Commissioner for Wales [logo]\" class=\"wp-image-31793\" width=\"356\" height=\"173\" srcset=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif 709w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo-600x291.gif 600w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo-150x73.gif 150w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo-500x243.gif 500w\" sizes=\"auto, (max-width: 356px) 100vw, 356px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Children\u2019s rights under the United Nations<\/h2>\n\n\n\n<p>Many of our freedoms were taken away or restricted in 2020 to prevent the spread of Covid-19.<\/p>\n\n\n\n<p>The Children\u2019s Commissioner for Wales (CCfW) took action to ensure children and young people were able to exercise their right \u2013 under the United Nations Convention on the Rights of the Child \u2013 to \u201cexpress their view and participate in decisions that affect their lives\u201d.<\/p>\n\n\n\n<p>To find out how the pandemic was affecting children and young people in Wales, the \u201cCoronavirus and Me\u201d survey was launched.<\/p>\n\n\n\n<p>We were delighted to be involved and work with the CCfW once again.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Coronavirus and Me survey &#8211; May 2020<\/h2>\n\n\n\n<p>The project was a partnership between 4 organisations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Welsh Government<\/li>\n\n\n\n<li>The Children\u2019s Commissioner for Wales<\/li>\n\n\n\n<li>Welsh Youth Parliament<\/li>\n\n\n\n<li>Children in Wales<\/li>\n<\/ul>\n\n\n\n<p>To get the project under way, the CCfW provided us with a list of survey questions in (which they had designed with young people) and tasked our <a href=\"https:\/\/www.snapsurveys.com\/research-projects\/\">Projects Team<\/a> with designing the survey, collecting results, and creating data tables and smart reports.<\/p>\n\n\n\n<p>After trialling a test version of the survey to make sure children found it easy to complete, the survey was conducted twice \u2013 in May 2020 and January 2021 \u2013 to compare any changes in the data as the pandemic rolled on.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">23,000 replies<\/h2>\n\n\n\n<p>Using Snap Surveys software, we set up three multi-language surveys. Because of the pandemic, we utilised an online survey which CCfW distributed to professionals such as teachers, youth leaders, and other relevant contacts via email.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ages 7-11<\/li>\n\n\n\n<li>Ages 12-18<\/li>\n\n\n\n<li>Accessible version with images<\/li>\n<\/ul>\n\n\n\n<p>These surveys were in both English and Welsh.<\/p>\n\n\n\n<p>We collected 23,000 replies in the first round of surveys and coded all of the written answers to open-ended questions.<\/p>\n\n\n\n<p>This involves manually reading each answer and coding responses into themes, such as whether a response was positive or negative.<\/p>\n\n\n\n<p>The CCfW team and our Research team worked together to code 30,000 written responses across 20 of the survey\u2019s questions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">January 2021<\/h2>\n\n\n\n<p>Following Welsh First Minister Mark Drakeford\u2019s announcement that schools would once again close on December 14 2020, the survey was commissioned for a second round.<\/p>\n\n\n\n<p>This was done at a fast pace to ensure the results could be passed to the Welsh Cabinet before their next lockdown review.<\/p>\n\n\n\n<p>Over 9 days in January 2021, we collected 19,500 responses.<\/p>\n\n\n\n<p>Unfortunately, these results showed that young people were feeling more negative than May 2020 \u2013 particularly around getting a sufficient education.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Live coding<\/h2>\n\n\n\n<p>To give the CCfW and its partners the chance to react quickly, enabled the CCfW team to live code the results as they came in.<\/p>\n\n\n\n<p>If there were any safeguarding concerns based on individual results, a pro-active response could be taken by the CCfW office.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Reports<\/h2>\n\n\n\n<p>Using our powerful dynamic Smart Reports feature, we worked with CCfW to create template reports in PDF which can be filtered by specified subgroups (such as age or gender).<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"940\" height=\"661\" src=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up.png\" alt=\"Snap Surveys Smart Reports\" class=\"wp-image-32078\" srcset=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up.png 940w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-300x211.png 300w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-150x105.png 150w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-768x540.png 768w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-600x422.png 600w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-540x380.png 540w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-350x246.png 350w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-340x239.png 340w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-730x513.png 730w, https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/03\/reports-2-up-500x352.png 500w\" sizes=\"auto, (max-width: 940px) 100vw, 940px\" \/><\/figure>\n\n\n\n<p>&nbsp;In addition, we also produced a report of the survey results for each Local Authority area.<\/p>\n\n\n\n<p>Concerning replies can also be filtered so that they can be addressed in a timely fashion.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Children\u2019s Commissioner for Wales on working with Snap Surveys<\/h2>\n\n\n\n<p class=\"has-background has-medium-font-size\" style=\"background-color:#f0f3f5\">\u201cWe needed to act quickly to find out about children\u2019s experiences and to share this information so that our Government and public services know what\u2019s important to children and how they can best be supported. We\u2019ve contracted Snap Surveys in the past to work with us to conduct large-scale surveys of children, and their platforms have enabled us to create bilingual, accessible surveys at pace.&nbsp; Importantly, the reporting software supports us to breakdown information by personal characteristics. This has been essential for us so that we can see not only how the pandemic is affecting children, but if the impact is greater for particular groups. This is vital info to know how best to support children through this time.\u201d<br><strong>Professor Sally Holland, Children\u2019s Commissioner for Wales<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Key findings<\/h2>\n\n\n\n<p>Questions touched on a number of subjects, including general happiness, the impact of the pandemic, concerns, benefits, education and more.<\/p>\n\n\n\n<p>Here are some of the key findings.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Happiness<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>58% of all children and young people feel happy \u201cmost of the time\u201d<\/li>\n\n\n\n<li>16% of secondary-school age children feel sad \u201cmost of the time\u201d<\/li>\n\n\n\n<li>2% of all children and young people have \u201cnot very often\u201d felt safe<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Impact<\/h3>\n\n\n\n<p>The top three consequences of the pandemic for young people have been:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Not seeing friends (72%)<\/li>\n\n\n\n<li>Not being able to visit family members (59%)<\/li>\n\n\n\n<li>School or college closures (42%)<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Concerns<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>How long the situation will last<\/li>\n\n\n\n<li>Whether they will catch the virus<\/li>\n\n\n\n<li>Children felt positive about falling number of deaths (at the time of the survey)<\/li>\n\n\n\n<li>37% of children and young people did not feel worried<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Benefits<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Spending more time with family<\/li>\n\n\n\n<li>Daily exercise<\/li>\n\n\n\n<li>Enjoying more of the outdoors<\/li>\n\n\n\n<li>Learning new skills<\/li>\n<\/ul>\n\n\n\n<p>Some also reported relief from bullying and or mental health problems.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Education<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\">Young people (12-18)<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>17% were happy that exams were cancelled<\/li>\n\n\n\n<li>51% were worried about exams being cancelled<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\">Year 6 pupils<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>76% want to say goodbye to their primary school<\/li>\n\n\n\n<li>75% want to visit secondary school before they start<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">After the survey<\/h2>\n\n\n\n<p>The survey is being used on three levels: national level, local authority level, and on smaller individual levels such as in schools.<\/p>\n\n\n\n<p>The Welsh Government is quoting the survey in their impact assessments, giving a focus to children\u2019s experiences during the pandemic.<\/p>\n\n\n\n<p>Issues of greatest concern to young people who completed the survey have been highlighted to the government so that they can consider what action they may be able to take.<\/p>\n\n\n\n<p>The impact assessments noted concerns about access to parks and children\u2019s play areas during lockdown, and this has fed into decisions which have allowed for these to remain open in future lockdowns or level four restrictions.<\/p>\n\n\n\n<p>All local authorities have been provided with an individual report for completed survey responses for their area. This has allowed them to look at findings in more detail, such as reflecting on some children\u2019s feedback about not always being able to understand their work in the format that has been used. Such a high response rate has helped shine a light on this issue.<\/p>\n\n\n\n<p>Some schools have implemented wellbeing days and activities \u2013 where there is a focus on mental health, wellbeing and the importance of keeping active.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">National news coverage<\/h2>\n\n\n\n<p>Results of the survey received national news coverage, including  BBC articles in <a href=\"https:\/\/www.bbc.co.uk\/news\/uk-wales-55739974\">January 2021<\/a> and in <a href=\"https:\/\/www.bbc.co.uk\/news\/uk-wales-56029030\">February 2021<\/a>. Wales Online also ran <a href=\"https:\/\/www.walesonline.co.uk\/news\/education\/lonely-frustrated-angry-children-teenagers-19820279\">a story<\/a> that same month.<\/p>\n\n\n\n<p>The Children\u2019s Commissioner for Wales, Sally Holland, said that the views of young people were often \u201csurprising\u201d and that the information received would help the Welsh government in their future decision making.<\/p>\n\n\n\n<p>This news coverage is a great example of how <a href=\"https:\/\/www.snapsurveys.com\/blog\/original-research-content-marketing\/\">original research can help content marketing<\/a>.<\/p>\n\n\n\n<p>By creating this research, not only have young people been given a voice during the pandemic, but the press coverage has increased awareness of the CCfW and the importance of children\u2019s experiences. <\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#d8f3ff\"><strong>For more information about the project, visit the <a href=\"https:\/\/www.childcomwales.org.uk\/coronavirus-our-work\/coronavirus-and-me-results\/\">Children\u2019s Commissioner Wales website<\/a> or <a href=\"https:\/\/www.childcomwales.org.uk\/wp-content\/uploads\/2020\/06\/FINAL_formattedCVRep_EN.pdf\">view the PDF<\/a> <\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p><a class=\"ninja_pages_read_more\"  href=\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/\"><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":28432,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/banner-page.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":{"0":"post-31787","1":"page","2":"type-page","3":"status-publish","5":"search_category-site"},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CCFW | SnapSurveys<\/title>\n<meta name=\"description\" content=\"See how The Children\u2019s Commissioner for Wales took action to ensure children and young people were able to \u201cexpress their view and participate in decisions that affect their lives\u201d.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CCFW | SnapSurveys\" \/>\n<meta property=\"og:description\" content=\"See how The Children\u2019s Commissioner for Wales took action to ensure children and young people were able to \u201cexpress their view and participate in decisions that affect their lives\u201d.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/\" \/>\n<meta property=\"og:site_name\" content=\"SnapSurveys\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/SnapSurveys\" \/>\n<meta property=\"article:modified_time\" content=\"2023-05-03T15:25:53+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@snapsurveys\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"7 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/\",\"url\":\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/\",\"name\":\"CCFW | SnapSurveys\",\"isPartOf\":{\"@id\":\"https:\/\/www.snapsurveys.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif\",\"datePublished\":\"2021-02-23T16:03:18+00:00\",\"dateModified\":\"2023-05-03T15:25:53+00:00\",\"description\":\"See how The Children\u2019s Commissioner for Wales took action to ensure children and young people were able to \u201cexpress their view and participate in decisions that affect their lives\u201d.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#primaryimage\",\"url\":\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif\",\"contentUrl\":\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif\",\"width\":709,\"height\":344,\"caption\":\"ccw-logo\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.snapsurveys.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\/\/www.snapsurveys.com\/resources\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Customer case studies\",\"item\":\"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"CCFW\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.snapsurveys.com\/#website\",\"url\":\"https:\/\/www.snapsurveys.com\/\",\"name\":\"SnapSurveys\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.snapsurveys.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.snapsurveys.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.snapsurveys.com\/#organization\",\"name\":\"Snap Surveys\",\"url\":\"https:\/\/www.snapsurveys.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.snapsurveys.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2024\/03\/snap-surveys-logo-fc-1.svg\",\"contentUrl\":\"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2024\/03\/snap-surveys-logo-fc-1.svg\",\"width\":867,\"height\":159,\"caption\":\"Snap Surveys\"},\"image\":{\"@id\":\"https:\/\/www.snapsurveys.com\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/SnapSurveys\",\"https:\/\/x.com\/snapsurveys\",\"https:\/\/www.linkedin.com\/company\/snapsurveys\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"CCFW | SnapSurveys","description":"See how The Children\u2019s Commissioner for Wales took action to ensure children and young people were able to \u201cexpress their view and participate in decisions that affect their lives\u201d.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/","og_locale":"en_GB","og_type":"article","og_title":"CCFW | SnapSurveys","og_description":"See how The Children\u2019s Commissioner for Wales took action to ensure children and young people were able to \u201cexpress their view and participate in decisions that affect their lives\u201d.","og_url":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/","og_site_name":"SnapSurveys","article_publisher":"https:\/\/www.facebook.com\/SnapSurveys","article_modified_time":"2023-05-03T15:25:53+00:00","og_image":[{"url":"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_site":"@snapsurveys","twitter_misc":{"Estimated reading time":"7 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/","url":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/","name":"CCFW | SnapSurveys","isPartOf":{"@id":"https:\/\/www.snapsurveys.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#primaryimage"},"image":{"@id":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#primaryimage"},"thumbnailUrl":"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif","datePublished":"2021-02-23T16:03:18+00:00","dateModified":"2023-05-03T15:25:53+00:00","description":"See how The Children\u2019s Commissioner for Wales took action to ensure children and young people were able to \u201cexpress their view and participate in decisions that affect their lives\u201d.","breadcrumb":{"@id":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#breadcrumb"},"inLanguage":"en-GB","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/"]}]},{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#primaryimage","url":"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif","contentUrl":"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2021\/02\/ccw-logo.gif","width":709,"height":344,"caption":"ccw-logo"},{"@type":"BreadcrumbList","@id":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/ccfw\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.snapsurveys.com\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/www.snapsurveys.com\/resources\/"},{"@type":"ListItem","position":3,"name":"Customer case studies","item":"https:\/\/www.snapsurveys.com\/resources\/customer-case-studies\/"},{"@type":"ListItem","position":4,"name":"CCFW"}]},{"@type":"WebSite","@id":"https:\/\/www.snapsurveys.com\/#website","url":"https:\/\/www.snapsurveys.com\/","name":"SnapSurveys","description":"","publisher":{"@id":"https:\/\/www.snapsurveys.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.snapsurveys.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-GB"},{"@type":"Organization","@id":"https:\/\/www.snapsurveys.com\/#organization","name":"Snap Surveys","url":"https:\/\/www.snapsurveys.com\/","logo":{"@type":"ImageObject","inLanguage":"en-GB","@id":"https:\/\/www.snapsurveys.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2024\/03\/snap-surveys-logo-fc-1.svg","contentUrl":"https:\/\/www.snapsurveys.com\/wp-content\/uploads\/2024\/03\/snap-surveys-logo-fc-1.svg","width":867,"height":159,"caption":"Snap Surveys"},"image":{"@id":"https:\/\/www.snapsurveys.com\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/SnapSurveys","https:\/\/x.com\/snapsurveys","https:\/\/www.linkedin.com\/company\/snapsurveys"]}]}},"_links":{"self":[{"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/pages\/31787","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/comments?post=31787"}],"version-history":[{"count":10,"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/pages\/31787\/revisions"}],"predecessor-version":[{"id":36517,"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/pages\/31787\/revisions\/36517"}],"up":[{"embeddable":true,"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/pages\/28432"}],"wp:attachment":[{"href":"https:\/\/www.snapsurveys.com\/wp-json\/wp\/v2\/media?parent=31787"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}