{"id":2296,"date":"2020-08-07T12:23:23","date_gmt":"2020-08-07T11:23:23","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&#038;p=2296"},"modified":"2023-09-27T16:20:37","modified_gmt":"2023-09-27T15:20:37","slug":"how-to-disable-or-reinstate-shared-users","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/how-to-disable-or-reinstate-shared-users\/","title":{"rendered":"How to disable or reinstate shared users"},"content":{"rendered":"\n<p>When you are rolling out changes to a survey or other work you may want to temporarily stop a user having access to shared folders or surveys. This can be achieved by disabling or enabling a user.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to Snap XMP Online and Your work is the first page shown. If you are already logged into Snap XMP Online, click Home to return to Your work.<\/li>\n\n\n\n<li>Select the item that you want to change. This can be a survey, folder, or all your work.<\/li>\n\n\n\n<li>Select the <strong>Shares<\/strong> tab.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img fetchpriority=\"high\" decoding=\"async\" width=\"338\" height=\"235\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/yourworkshares-png-1.png\" alt=\"Shares tab for the Your work folder\" class=\"wp-image-2297\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/yourworkshares-png-1.png 338w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/yourworkshares-png-1-300x209.png 300w\" sizes=\"(max-width: 338px) 100vw, 338px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"4\">\n<li>Click the box next to each user you want to change. Users are only available to select if the Share is set on the selected folder or survey. If the Share is inherited it must be changed in the folder it is inherited from.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"398\" height=\"229\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/selectuser-png.png\" alt=\"Select the shared user for editing\" class=\"wp-image-2298\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/selectuser-png.png 398w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/selectuser-png-300x173.png 300w\" sizes=\"(max-width: 398px) 100vw, 398px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"5\">\n<li>Click <strong>Edit<\/strong>; the <strong>Edit shares<\/strong> dialog is displayed. If only one user is selected this displays the user, otherwise this will show how many users are being edited.<\/li>\n\n\n\n<li><strong>Enabled<\/strong> has three options Yes, No and Leave unchanged. The last option is only available when multiple users with different enabled settings are edited.\n<ul class=\"wp-block-list\">\n<li>Set <strong>Enabled<\/strong> to No to remove access to the shared item for all selected users<\/li>\n\n\n\n<li>Set <strong>Enabled<\/strong> to Yes to reinstate access to the shared item for all selected users<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"504\" height=\"336\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/editshares2-png.png\" alt=\"Edit the shared user information\" class=\"wp-image-2299\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/editshares2-png.png 504w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/editshares2-png-300x200.png 300w\" sizes=\"(max-width: 504px) 100vw, 504px\" \/><\/figure>\n\n\n\n<ol class=\"wp-block-list\" start=\"7\">\n<li>Click <strong>Save<\/strong> to update the users. The Shares list shows the changes in the Enabled column.\n<ul class=\"wp-block-list\">\n<li>A tick icon <img loading=\"lazy\" decoding=\"async\" width=\"26\" height=\"26\" class=\"wp-image-2300\" alt=\"EnabledIcon.png\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/enabledicon-png.png\"> shows the user is enabled and has access to the shared item. <\/li>\n\n\n\n<li>A cross icon <img loading=\"lazy\" decoding=\"async\" width=\"27\" height=\"26\" class=\"wp-image-2301\" alt=\"Disabled icon.png\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/disabled-icon-png.png\"> shows the user is disabled and does not have access to the shared item. <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"426\" height=\"220\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/userdisabled-png.png\" alt=\"Red cross showing that the share is disabled for the user\" class=\"wp-image-2302\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/userdisabled-png.png 426w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2020\/08\/userdisabled-png-300x155.png 300w\" sizes=\"(max-width: 426px) 100vw, 426px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>When you are rolling out changes to a survey or other work you may want to temporarily stop a user having access to shared folders or surveys. This can be achieved by disabling or enabling a user.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[34],"epkb_post_type_1_tag":[],"class_list":["post-2296","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-sharing-resources"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How to disable or reinstate shared users | SnapSurveys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/how-to-disable-or-reinstate-shared-users\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to disable or reinstate shared users | SnapSurveys\" \/>\n<meta property=\"og:description\" content=\"When you are rolling out changes to a survey or other work you may want to temporarily stop a user having access to shared folders or surveys. 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