{"id":2197,"date":"2020-07-24T13:22:21","date_gmt":"2020-07-24T12:22:21","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&#038;p=2197"},"modified":"2023-09-26T10:10:39","modified_gmt":"2023-09-26T09:10:39","slug":"providing-logs-in-case-of-problems","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/providing-logs-in-case-of-problems\/","title":{"rendered":"Providing logs in case of problems"},"content":{"rendered":"\n<ol class=\"wp-block-list\">\n<li>Start the <strong>Interviewer<\/strong> app and you are shown the sample surveys page. <\/li>\n\n\n\n<li>Click <strong>Set URL<\/strong> <img decoding=\"async\" width=\"27\" height=\"27\" class=\"wp-image-5486\" style=\"width: 27px;\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/05\/SetURLIcon.png\" alt=\"Set server URL icon\"> at the top right hand corner. This opens the <strong>Set URL<\/strong> page.<\/li>\n\n\n\n<li>Click <b>Submit logs<\/b>. You will see a message stating that your project co-ordinator will have provided information required to proceed.<\/li>\n\n\n\n<li>If this is the case, tap <strong>Start <\/strong>and follow the instructions.<\/li>\n\n\n\n<li>If you have not received instructions, please contact your project co-ordinator for further details.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[54],"epkb_post_type_1_tag":[],"class_list":["post-2197","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-using-soi"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Providing logs in case of problems | SnapSurveys<\/title>\n<meta name=\"robots\" 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