{"id":2137,"date":"2020-07-21T12:23:56","date_gmt":"2020-07-21T11:23:56","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&p=2137"},"modified":"2023-09-27T11:03:49","modified_gmt":"2023-09-27T10:03:49","slug":"resetting-a-forgotten-password","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/resetting-a-forgotten-password\/","title":{"rendered":"Resetting a forgotten password"},"content":{"rendered":"\n

You can reset a password that you have forgotten.<\/p>\n\n\n\n

    \n
  1. Open a web browser and enter the Snap XMP Online<\/strong> web address. You will see a Log in to Snap XMP Online <\/b>dialog as shown.<\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n
      \n
    1. Click Reset password<\/b>.<\/li>\n\n\n\n
    2. In the Reset your Snap XMP Online password<\/strong> page, enter the email address that you use for your Snap XMP Online account and follow any verification instructions.<\/li>\n\n\n\n
    3. Answer the reCaptcha question.<\/li>\n\n\n\n
    4. Click Reset password<\/b> then follow the instructions to reset your password.<\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

      You can reset a password that you have forgotten.<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[33],"epkb_post_type_1_tag":[],"class_list":["post-2137","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-manage-your-account"],"acf":[],"yoast_head":"\nResetting a forgotten password | SnapSurveys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/resetting-a-forgotten-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resetting a forgotten password | SnapSurveys\" \/>\n<meta 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