{"id":12565,"date":"2024-12-16T11:06:25","date_gmt":"2024-12-16T11:06:25","guid":{"rendered":"https:\/\/www.snapsurveys.com\/support-snapxmp\/?post_type=epkb_post_type_1&#038;p=12565"},"modified":"2025-02-27T11:10:13","modified_gmt":"2025-02-27T11:10:13","slug":"attaching-a-file-sxmpo","status":"publish","type":"epkb_post_type_1","link":"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/attaching-a-file-sxmpo\/","title":{"rendered":"Attaching a file"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"637\" height=\"165\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-110538.png\" alt=\"\" class=\"wp-image-12835\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-110538.png 637w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-16-110538-300x78.png 300w\" sizes=\"(max-width: 637px) 100vw, 637px\" \/><\/figure><\/div>\n\n\n<p>This question style lets the respondent attach a file during an interview. When the respondent attaches the file, it is given a unique identifier that connects it to the particular question and response. When you receive the responses, you can downloaded them as zip files which contain either individual files, all the files, or files grouped by question or response.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Unit usage<\/h2>\n\n\n\n<p>Each attached file will use at least 1 unit, with up to 1MB counting as 1 unit. <\/p>\n\n\n\n<p>For example:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a 0.4 MB file would count as 1 unit<\/li>\n\n\n\n<li>a 7 MB file would could as 7 units <\/li>\n<\/ul>\n\n\n\n<p>This is in addition to the unit usage for the completed response.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Creating an AttachIt &#8211; File question<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Select the&nbsp;<strong>AttachIt &#8211; File <\/strong>item from the&nbsp;<strong>Text Input questions<\/strong>&nbsp;section of the&nbsp;<strong>Insert question<\/strong>&nbsp;menu.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"206\" height=\"187\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2024\/12\/AttachMenu.png\" alt=\"\" class=\"wp-image-12697\"\/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Insert an <strong><strong>AttachIt &#8211; File<\/strong><\/strong> question into the questionnaire by double-clicking or by dragging the question to the questionnaire.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"997\" height=\"191\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2024\/12\/Screenshot-2024-12-04-101606.png\" alt=\"\" class=\"wp-image-12698\"\/><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>This selects the <strong>literal <\/strong>pattern used for the file name, which you should not change.<\/li>\n\n\n\n<li>Change the&nbsp;<strong>Input width <\/strong>to adjust the width of the question\u2019s response area.<\/li>\n\n\n\n<li>Change the <strong>Input height<\/strong> to the required number of lines of the response area, which will contain the file name.<\/li>\n\n\n\n<li>Click in the&nbsp;<strong><strong>AttachIt &#8211; File<\/strong><\/strong> question text area and enter your question text.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Testing the AttachIt question<\/h2>\n\n\n\n<p>The questionnaire must be published before the AttachIt feature can be tested.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In&nbsp;<strong>Snap XMP Online<\/strong>, open the survey in Your work. In the survey\u2019s&nbsp;<strong>Summary<\/strong>&nbsp;tab, click the&nbsp;<strong>Collect<\/strong>&nbsp;link.<\/li>\n\n\n\n<li>In&nbsp;<strong>Overview<\/strong>, click the&nbsp;<strong>Publish current version<\/strong>&nbsp;button to publish your survey. Click&nbsp;<strong>OK&nbsp;<\/strong>to confirm that you want to publish the survey<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"741\" height=\"256\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/puiblish-current-version-button.png\" alt=\"Publish current version button\" class=\"wp-image-4047\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/puiblish-current-version-button.png 741w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/puiblish-current-version-button-300x104.png 300w\" sizes=\"(max-width: 741px) 100vw, 741px\" \/><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Click the&nbsp;<strong>Launch preview<\/strong>&nbsp;button. This opens the questionnaire in a new browser tab.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"483\" height=\"248\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/preview-a-published-survey.png\" alt=\"Preview a published survey\" class=\"wp-image-4048\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/preview-a-published-survey.png 483w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/preview-a-published-survey-300x154.png 300w\" sizes=\"(max-width: 483px) 100vw, 483px\" \/><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>The test starts with a notice stating that this is a survey preview and responses entered in the preview will not be saved and will not affect the survey results. Click the message<strong>\u201d I understand \u2013 start the preview\u201d<\/strong>&nbsp;to proceed.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"773\" height=\"300\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview1-png.png\" alt=\"Attach it question when previewing an interview\" class=\"wp-image-4049\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview1-png.png 773w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview1-png-300x116.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview1-png-768x298.png 768w\" sizes=\"(max-width: 773px) 100vw, 773px\" \/><\/figure>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Click the Attach File icon. This shows a Select file dialog. Click&nbsp;<strong>Choose File<\/strong>&nbsp;to browse for the required file.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"379\" height=\"213\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview2-png.png\" alt=\"Select the file to attach\" class=\"wp-image-4050\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview2-png.png 379w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview2-png-300x169.png 300w\" sizes=\"(max-width: 379px) 100vw, 379px\" \/><\/figure>\n\n\n\n<ol start=\"6\" class=\"wp-block-list\">\n<li>In the file browser, select the required file and click Open. A unique reference is shown in the Select file dialog.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"378\" height=\"213\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview3-png.png\" alt=\"File successfully attached message\" class=\"wp-image-4051\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview3-png.png 378w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview3-png-300x169.png 300w\" sizes=\"(max-width: 378px) 100vw, 378px\" \/><\/figure>\n\n\n\n<ol start=\"7\" class=\"wp-block-list\">\n<li>Click&nbsp;<strong>Close<\/strong>. The unique ID now appears in the question response field. This identifies the attached file as this participant\u2019s response to the question.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"740\" height=\"314\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview4-png.png\" alt=\"Attached file reference displayed in open ended response\" class=\"wp-image-4052\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview4-png.png 740w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitinterview4-png-300x127.png 300w\" sizes=\"(max-width: 740px) 100vw, 740px\" \/><\/figure>\n\n\n\n<ol start=\"8\" class=\"wp-block-list\">\n<li>Click<strong>&nbsp;Submit<\/strong>&nbsp;to complete the test questionnaire.<\/li>\n<\/ol>\n\n\n\n<p>When you have tested the questionnaire, you are ready to start interviewing. When the participant is completing the questionnaire they will attach the file as described in steps 5 to 8.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Downloading the attached file responses<\/h2>\n\n\n\n<p>When participants have attached files to the response, these files can be downloaded from Snap XMP Online.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In&nbsp;<strong>Snap XMP Online<\/strong>, open the survey in Your work. In the survey\u2019s&nbsp;<strong>Summary<\/strong>&nbsp;tab, click the&nbsp;<strong>Collect<\/strong>&nbsp;link.<\/li>\n\n\n\n<li>In&nbsp;<strong>Collect<\/strong>, click&nbsp;<strong>Responses<\/strong>&nbsp;then click&nbsp;<strong>Attachments<\/strong>. The Attachments menu is only shown when there are attached files available.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Download all attachments<\/strong>&nbsp;to download a compressed zip file containing all the attached files.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1102\" height=\"470\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitdownload1-png.png\" alt=\"Downloading all file attachments\" class=\"wp-image-4053\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitdownload1-png.png 1102w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitdownload1-png-300x128.png 300w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitdownload1-png-1024x437.png 1024w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitdownload1-png-768x328.png 768w\" sizes=\"(max-width: 1102px) 100vw, 1102px\" \/><\/figure>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Click the&nbsp;<strong>Response ID<\/strong>&nbsp;link to download all the attached files for the response. There may be more than one question with an attached file.<\/li>\n\n\n\n<li>Click the question link to download the attached files for that specific question or the attached file link to download an individual file.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Usage stats for AttachIt<\/h2>\n\n\n\n<p>In Snap XMP Online, you can see how many AttachIt units your account has used. The number of AttachIt units shows the number of attached files for the surveys running on your account.<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In&nbsp;<strong>Snap XMP Online<\/strong>, click&nbsp;<strong>Your Account<\/strong>.<\/li>\n\n\n\n<li>Click&nbsp;<strong>Usage<\/strong>&nbsp;to view the&nbsp;<strong>Usage statistics<\/strong>&nbsp;including the AttachIt units.<\/li>\n\n\n\n<li>In&nbsp;<strong>Show<\/strong>, choose the time range then click&nbsp;<strong>Refresh<\/strong>.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"697\" height=\"372\" src=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitusage1-png.png\" alt=\"Usage statistics for attached files\" class=\"wp-image-4054\" srcset=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitusage1-png.png 697w, https:\/\/www.snapsurveys.com\/support-snapxmp\/wp-content\/uploads\/2021\/02\/attachitusage1-png-300x160.png 300w\" sizes=\"(max-width: 697px) 100vw, 697px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Other question styles<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/titles-and-instructions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Titles and Instructions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/single-choice-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Single Choice questions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/adding-a-logo-to-the-title-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Adding a Logo to a title<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/multiple-choice-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Multiple Choice questions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/show-other-response-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Show other response<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/drop-down-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drop-down qu<\/a><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/drop-down-questions-sxmpo\/\">estions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/grid-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Grids<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/semantic-scale-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Semantic scales<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/inline-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Inline questions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/creating-a-compound-grid-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Compound grids<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/drag-rank-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drag Rank<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/drag-categorize-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Drag Categorize<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/carousel-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Carousels<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/adding-tabs-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Adding<\/a><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/adding-tabs-sxmpo\/\"> tabs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/open-ended-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Open ended questions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/date-and-time-questions-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Date and Time questions<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/inserting-a-separating-line-sxmpo\/\" target=\"_blank\" rel=\"noreferrer noopener\">Inserting a separator<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This question style lets the respondent attach a file during an interview. When the respondent attaches the file, it is given a unique identifier that connects it to the particular question and response. When you receive the responses, you can downloaded them as zip files which contain either individual files, all the files, or files [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"epkb_post_type_1_category":[304],"epkb_post_type_1_tag":[],"class_list":["post-12565","epkb_post_type_1","type-epkb_post_type_1","status-publish","hentry","epkb_post_type_1_category-inserting-questions"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Attaching a file | SnapSurveys<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.snapsurveys.com\/support-snapxmp\/snapxmp\/attaching-a-file-sxmpo\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Attaching a file | SnapSurveys\" \/>\n<meta property=\"og:description\" content=\"This question style lets the respondent attach a file during an interview. 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