Closing on submit

The Save & submit section contains the option to set a web page to show after the respondent has submitted their response. This section is part of the Questionnaire properties side menu.

1. Open the survey and click on the Build link to show the questionnaire.
2. Click the Questionnaire properties menu.
3. The Save & submit section includes options on what to do after the respondent submits their response.

4. Set Close on submit to Yes.

When the respondent clicks on the Submit button, the web browser tab closes.

You may also choose to show a web page after the respondent submits.

If the questionnaire includes a Save button, the respondent can save the questionnaire.

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When a survey includes a save button, the respondent can save their responses to the interview. They can come back later to complete the survey.

Adding the Save URL

The Save & submit section contains the option to set a web page to show after the respondent has submitted their response. The Save & submit section is part of the Questionnaire properties side menu.

1. Open the survey and click on the Build link to show the questionnaire.
2. Click the Questionnaire properties menu.
3. The Save & submit section includes options on what to do after the respondent submits their response.

4. Set Close on submit to No.
5. This is the URL of the web page that is shown when the respondent clicks the Save button. The Default URL is provided by Snap Surveys and displays a Thank you message. If you want to use another URL, enter this URL in Save URL.
6. If you want to use the default Snap Surveys save page, clear the Save URL.

The URL must be a valid web address that starts with “https://” or “http://”.

You may also choose to close the questionnaire after the respondent submits, or to show a web page after the respondent submits their response.

Resuming a saved response

Resuming a saved response depends on how the respondent accessed the questionnaire. If they used a login, the data response is saved with their login details so that it is reloaded when they resume the questionnaire.

Otherwise, when the respondent clicks the save button, they are shown a web page that gives them information allowing them to resume the questionnaire at a later time. You can use the default Snap Surveys save page URL, or enter your organisation’s save page URL instead.

The default save page is supplied by Snap Surveys. The page includes a link that the respondent can click to complete the questionnaire. They also have an option to enter an email address that Snap Surveys will use to email the link to them.

When the respondent clicks on the link to continue the questionnaire, they go to the last page they were viewing. They are able to continue the questionnaire, and either save again or submit the response. If they have already completed the questionnaire, they receive a message informing them.

If you want to collect data that the respondent saved but did not complete, then you will need to use partial responses.

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After a respondent has submitted their response, you are able to show them a web page. This can be the default thank you page available on the Snap Surveys website, or you can choose a web page from your organisation or one customised for the survey. This gives the opportunity to thank the respondent and offer them further information.

Adding the submit URL

The Save & submit section contains the option to set a web page to show after the respondent has submitted their response. The Save & submit section is part of the Questionnaire properties side menu.

1. Open the survey and click on the Build link to show the questionnaire.
2. Click the Questionnaire properties menu.
3. The Save & submit section includes options on what to do after the respondent submits their response.

4. Set Close on submit to No.
5. The Submit URL is the URL of the web page that is shown when the respondent clicks the Submit button. The Default URL is provided by Snap Surveys and displays a Thank you message. If you want to use another URL, enter this URL in Submit URL.
6. If you want to show the default Snap Surveys thank you page, clear the Submit URL.

The URL must be a valid web address that starts with “https://” or “http://”.

You may also choose to close the questionnaire after the respondent submits.

If the questionnaire includes a Save button, the respondent can save the questionnaire.

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There are a number of supplied navigation buttons that you can specify how they appear on the questionnaire pages.

Navigation buttons

There are seven navigation buttons that can be used to move forwards or backwards through the questionnaire, submit or save the completed response, or print the current page.

Navigation button properties

The Buttons section is part of the Questionnaire properties side menu.

1. Open the survey and click on the Build link to show the questionnaire.
2. Click the Questionnaire properties menu.
3. The Buttons section includes display options for all the navigation buttons, except the Next button, which is visible on all but the last page.

4. Select the display option required for each button.

Customising navigation buttons

The survey template used to create the survey determines the appearance of the navigation buttons during the interview. The button style, colour, and text can be changed in the Snap XMP Desktop app. You can also choose to display a progress bar and toolbar with the navigation buttons.

The post Setting the navigation button properties appeared first on SnapSurveys.

You have the option to add the title, which can include a logo, to every page of the questionnaire during the interview. This helps to increase brand awareness when the respondent is answering the questions.

Layout section

The Layout section is part of the Questionnaire properties side menu.

1. Open the survey and click on the Build link to show the questionnaire
2. Click the Questionnaire properties menu.
3. The Layout section includes the Header and Interview title options for the questionnaire.

Layout options

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