Inserting Questions Archives | SnapSurveys

Adding tabs

Sharon Borg — Thu, 19 Dec 2024 13:03:28 +0000

There are two types of tabs available:

Tab pages where each page of the questionnaire is a tab containing questions
Tab headers is a group of tabs available on a questionnaire page alongside other questions

Tab pages

The respondents navigate through the pages by clicking each tab header, in addition to using the Next and Back buttons. You can remove the Next and Back buttons so navigation is only possible with the tabs. The content for each tab is set using page breaks and the respondent selects the page by selecting a tab.

Enable the ID.Page variable

For surveys created using the latest survey templates, there is a hidden ID.Page variable included in the questionnaire. The tab control is only available in online editions. In a paper edition, the ID.Page system setting is hidden.

Click the ID.Page question at the top of the questionnaire.
Click the Show/Hide icon in the question toolbar. This shows the ID.Page variable.

Add the tabs

ID.Page is a single choice question, where each choice defines a tab. The option text gives the name of the tab.

Add an entry for each tab that you want. Enter the first tab name in the first answer choice, labelled “Code Label”, then press Tab to create and move to the next code label.

Add page breaks to group the questions for each tab

When you have entered the tab names, use page breaks to group the questions that appear on each tab.

The questions between the ID.Page question and the first page break will appear on the first tab, the questions between the first and second page break will appear on the second tab. Repeat this until you have created page breaks for all the tabs.

Using the tabs in an interview

Respondents can select the tab to show the questions for that page or use the Next and Back buttons to move between tabs. They can complete any tab and do not need to complete the questions in the tab order shown.

If there are a large number of tabs, or you are using a smaller display, such as a smartphone, the tabs will wrap around to form multiple rows of tabs that you can select.

Tab Headers

Adding a Tab Headers question

Select the Tab Headers item from the Single Choice questions section of the Insert question menu.

Insert a Tab Headers question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

Set the number of Choices to the number of tabs required.
In Columns, enter the number of columns that you want the tabs displayed. This is usually set to 1.
In the Tab Headers question text, enter the question.
Click in each Option text and add the text for each tab header.

Adding questions to a tab using routing

Subsequent questions are associated with a tab using Ask this question if routing.

Select a question that you want to display on a tab.
Click the Routing menu then click Ask this question if icon. This opens the Manage pre-condition routing dialog.

Enter the routing condition, which shows the question when the tab is selected. For example, selecting the Venue tab (number 4) displays the grid question Q17. Select Apply to all parts to apply the routing to all the grid rows.

Click OK to save the routing.

When the respondent selects the Venue tab they will see the grid question.

Grid Questions

Sharon Borg — Thu, 19 Dec 2024 10:10:46 +0000

Grid questions are a way of displaying multiple questions in a grid of rows and columns, with headings for each of the boxes presented across the page.

They let you gauge a respondent’s opinion on multiple things within the same question and are easy to analyse. This can help you quantify subjective sentiments such as satisfaction, experience, perception and loyalty.

The Grid questions are versatile and can be used to create different types of questions, such as Likert, Rating or Matrix grid questions

Examples of grid questions

Likert

Likert scales are questions that contain a number of scales, often 5-point or 7-point scales. They ask respondents how much they agree or disagree with a statement.

Rating

Rating grids are used to ask a participant to choose from multiple options scaled between two extremes, such as Unsatisfied to Satisfied.

Matrix

Matrix questions are a way of displaying multiple questions, displayed in a grid of rows and columns, with headings for each of the boxes presented across the page.

Adding a grid question

Select the Grid question from the Single choice questions section of the Insert question menu.

Insert a Grid question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

Set the number of Rows to the number of aspects to rate.
Set the Choices to the number of ratings.
Change the Text width or Answer width to adjust the proportion of the width used for the text and answer sections of the question.

In the Grid question text, enter the question.
Click in each Row text and add the text for each aspect.
Click in each Option text and add the text for each rating choice.

Carousel questions

Sharon Borg — Tue, 17 Dec 2024 16:05:25 +0000

A carousel is a way of displaying a group of questions. Each question is shown on a card with the answers and the carousel moves onto the next question automatically or manually by clicking navigation buttons. The respondent can navigate through all the cards to review their answers.

This question style is a great way of showing large grids on smaller screens as the respondent only sees one question row at a time. This helps ensure that the respondent does not miss a question row as they see one row at a time.

Adding a carousel

Select the Carousel item from the Single Choice questions section of the Insert question menu.

Insert a Carousel question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

For a Carousel question set the number of Choices to the number of answer choices.
In Rows, enter the number of rows or aspects required.
Change the Text width or Answer width to adjust the proportion of the width used for the text and answer sections of the question.
In the Carousel question text, enter the question.
Click in each Row text and add the text for each row.
Click in each Option text and add the text for each answer choice.

Using images in carousel questions

Adding images to a questionnaire make it more engaging, helping to increase the responses. You can add an image to any question text.

Place the cursor in the grid row text.
Click the Insert an Image button on the Format toolbar. This opens the Image Browser dialog.

Click the Choose an image button to select an image.

The Select an image to insert dialog shows the available images. If this does not show your image, click the Choose file button to find and select the image.
Select the image you want to insert and click OK. This takes you back to the Image Browser.
Depending on the image selected, you can change the color using the Pick Color option.
Depending on the web browser, you can resize the image using the Resize % option.
Each image can be provided with a description in the Alt/Title text, which becomes the tool tip. The respondent see the alternative text when they are unable to see the image. Voice readers active on the browser will also read the text description.

Click OK to save the changes. This inserts the selected image at the cursor location.

Repeat this for all answer choices in a question and increasing the number of columns to the number of choices produces a question with images shown across the page.

During the interview, the images are shown in each carousel card.

Creating a compound grid

Sharon Borg — Tue, 17 Dec 2024 14:45:59 +0000

A compound grid shows multiple questions side by side when all questions share the same horizontal labels. This allows a grid to contain different question styles, such as grids, semantic scales and open series.

With this feature, you can create grids with rows that allow the respondent to select a choice, then add associated comments, dates, times or amounts, as part of the response.

Requirements

To combine the grids into a compound grid, they must:

follow each other in the questionnaire
not have page breaks between the grids
contain the same number of questions or rows
contain grids, semantic scales or open series.

The first grid or open series question sets the questions that are used for each row. You can add question text in subsequent grids but when they are combined in the compound grid only the question text from the first grid will be shown.

Compound the grid questions

Create the first grid question, for example, a grid question asking about the respondent’s experience.

Next, create the second grid question, for example, an open series question that has the same number of rows and the same row text.

Select the second grid question, and click the More button.
Click the Compound with grid above menu. This creates a compound grid with the two grid questions. The
If you want to show the grids as separate questions, click the More button and select the Break from grid above menu.

The compound grid does not show in the Online Editor, only the individual grids are available.

When you test the compound grid appearance, you need to publish the questionnaire and launch a preview of the questionnaire.

Different Editions

In a survey that has multiple editions you will need to consider how the layout of the questionnaire will look for each edition during the live interview.

You must set up the compound grid for each edition. Editions used for smaller screens such as for a phone or tablet may not be suitable for larger compound grids.

Customising the compound grid

The appearance of each grid or open series can be customised individually. When the grids are combined in a compound grid, each grid is displayed with its own styling, including fonts and colours.

If you want to create a uniform grid with the same styling, customise each grid in the same way. Creating a question style for the compound grid helps make sure that all the grids have the same appearance.

Inline questions

Sharon Borg — Tue, 17 Dec 2024 12:54:21 +0000

Inline questions can be inserted into any text in the questionnaire. You can also show or hide them using routing. Using inline questions can give the questionnaire the flexibility to create forms, providing areas where the respondent can enter information.

Create the Inline Question

You need to create the inline questions as individual questions, before adding them to the main question. In this example, there is a single choice question asking “How you found out about us?” and an open ended question asking for a website.

The question that asks “which website” is added to the main question after the “Internet search” choice.

Add the Inline variable field

Position the cursor in the text at the location where you require the inline question.
Click Insert Variable Field from the toolbar. This displays the Variable field dialog.
Complete the fields to define the dynamic text:
- The Variable list contains all the variables and paradata for the questionnaire. Select the variable that will be the inline question.
- In Aspect, select Inline Question.
- In Text Transformation, choose the case used to display the text: Normal, UPPER CASE, lower case, Sentence case, Title Case.

Click OK. This displays the inline question inside brackets, for example, {Q2:inline}. This is replaced by the inline question when a respondent is answering the questionnaire.

Click Save to save the changes made to the questionnaire.
You can test the inline questions by publishing the survey and launching a preview.

Formatting inline questions

Inline questions use the formatting of the question, at the point of insertion of the Inline Question variable field. This results in an inline question that integrates with the question text.

As a result, the inline question may lose any of the original text formatting, such as, bold, italic, colour and size. The inline questions may also have their controls, such as boxes and text boxes resized for a better integration with the surrounding text or questions.

Drag Categorize questions

Sharon Borg — Tue, 17 Dec 2024 11:15:46 +0000

Drag Categorize questions let respondents drag and drop their answers into the relevant boxes and rate them based on an appropriate scale.

Drag and drop questions can also be used to rank responses.

Adding a Drag Categorize question

Select the Drag Categorize item from the Single Choice questions section of the Insert question menu.

Insert a Drag Categorize question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

If you do not want column headers, then in Choices, enter the number of columns required in the grid.
If you do want column headers:
- Click the Choices button. This opens the Manage Choices dialog.
- Remove any options that you do not want by clicking the delete icon .
- Enter the choice in the new option box, then click the Add button. You need to add the choices in the order that you want to display them.
- When the list is complete, click OK to update the question.

In Rows, enter the number of rows required.
Change the Text width or Answer width to adjust the proportion of the width used for the text and answer sections of the question.
In the Drag Categorize question text, enter the question.
Click in each Row text and add the text for each row.

Drag Rank questions

Sharon Borg — Mon, 16 Dec 2024 17:14:15 +0000

A Drag Rank question lets the respondent rank a selection of items based on the question asked. For example, you can ask a respondent to ranking answer choices in order of most favourite to least favourite item.

Adding a Drag Rank question

Select the Drag Rank item from the Single Choice questions section of the Insert question menu.

Insert a Drag Rank question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

In Choices, select the number of ranked answers required.
In Rows, enter the number of answer choices.
Change the Text width or Answer width to adjust the proportion of the width used for the text and answer sections of the question.
In the Drag Rank question text, enter the question.
Click in each Row text and add the answer choice text for each row.

Inserting a separating line

Sharon Borg — Mon, 16 Dec 2024 14:46:07 +0000

You can insert a separating line between questions using a Separator. This can be used to separate sections in the questionnaire.

The Separator menu item is available from the Single Choice questions section of the Breaks menu.

Insert a Separator into the questionnaire by double-clicking the Separator item or by dragging the question to the questionnaire.

Date and Time questions

Sharon Borg — Mon, 16 Dec 2024 14:41:42 +0000

Date and time questions lets the respondent enter or select a date or time as a response, giving an easy and quick way of asking for dates and times.

The appearance of the calendar or clock used to select the response depends on the browser your respondent uses to complete the quesitonnaire.

Adding a Date question

The Date question includes a calendar to easily select a date, or the respondent can enter a date in the response box.

Select the Date question from the Text Input questions section of the Insert question menu.

Insert a Date question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

This selects the date pattern by default. If you want a different format, select the pattern from the drop-down.
Change the Input width to adjust the width of the question’s response area.
Click in the Date question text area and enter your question text.

Adding a Time question

The Time question includes a clock to easily select a time, or the respondent can enter a time in the response box.

Select the Time question from the Text Input questions section of the Insert question menu.

Insert a Time question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

This selects the time pattern by default. If you want a different format, select the pattern from the drop-down.
Change the Input width to adjust the width of the question’s response area.
Click in the Time question text area and enter your question text.

Attaching a file

Sharon Borg — Mon, 16 Dec 2024 11:06:25 +0000

This question style lets the respondent attach a file during an interview. When the respondent attaches the file, it is given a unique identifier that connects it to the particular question and response. When you receive the responses, you can downloaded them as zip files which contain either individual files, all the files, or files grouped by question or response.

Unit usage

Each attached file will use at least 1 unit, with up to 1MB counting as 1 unit.

For example:

a 0.4 MB file would count as 1 unit
a 7 MB file would could as 7 units

This is in addition to the unit usage for the completed response.

Creating an AttachIt – File question

Select the AttachIt – File item from the Text Input questions section of the Insert question menu.

Insert an AttachIt – File question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

This selects the literal pattern used for the file name, which you should not change.
Change the Input width to adjust the width of the question’s response area.
Change the Input height to the required number of lines of the response area, which will contain the file name.
Click in the AttachIt – File question text area and enter your question text.

Testing the AttachIt question

The questionnaire must be published before the AttachIt feature can be tested.

In Snap XMP Online, open the survey in Your work. In the survey’s Summary tab, click the Collect link.
In Overview, click the Publish current version button to publish your survey. Click OK to confirm that you want to publish the survey

Click the Launch preview button. This opens the questionnaire in a new browser tab.

The test starts with a notice stating that this is a survey preview and responses entered in the preview will not be saved and will not affect the survey results. Click the message” I understand – start the preview” to proceed.

Click the Attach File icon. This shows a Select file dialog. Click Choose File to browse for the required file.

In the file browser, select the required file and click Open. A unique reference is shown in the Select file dialog.

Click Close. The unique ID now appears in the question response field. This identifies the attached file as this participant’s response to the question.

Click Submit to complete the test questionnaire.

When you have tested the questionnaire, you are ready to start interviewing. When the participant is completing the questionnaire they will attach the file as described in steps 5 to 8.

Downloading the attached file responses

When participants have attached files to the response, these files can be downloaded from Snap XMP Online.

In Snap XMP Online, open the survey in Your work. In the survey’s Summary tab, click the Collect link.
In Collect, click Responses then click Attachments. The Attachments menu is only shown when there are attached files available.
Click Download all attachments to download a compressed zip file containing all the attached files.

Click the Response ID link to download all the attached files for the response. There may be more than one question with an attached file.
Click the question link to download the attached files for that specific question or the attached file link to download an individual file.

Usage stats for AttachIt

In Snap XMP Online, you can see how many AttachIt units your account has used. The number of AttachIt units shows the number of attached files for the surveys running on your account.

In Snap XMP Online, click Your Account.
Click Usage to view the Usage statistics including the AttachIt units.
In Show, choose the time range then click Refresh.

Semantic Scale questions

Sharon Borg — Thu, 12 Dec 2024 17:23:02 +0000

Semantic scale questions are designed to let respondents choose a point on a scale between words with opposite meanings. They are often used to ask how people rate a particular feature, product or service.

You can also have semantic questions in a grid to get quick opinions on multiple topics.

Adding a Semantic Scale question

Select the Semantic Scale question from the Single choice questions section of the Insert question menu.

Insert a Semantic Scale question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

Set the Rows to the number of scales.
Set the Options to the number of points on the scale.

Enter the Semantic Scale question text as well as the scale start and scale end text.

Open Ended questions

Sharon Borg — Thu, 12 Dec 2024 15:51:57 +0000

An open-ended question lets people enter the answer themselves. The most common use is to provide a large answer box where a participant can give their opinion using their own words: for example to the question: “How could we improve our product?”.

You can include a pattern that validates the response to the open-ended questions. This can be used to ask a participant to provide formatted information, such as an email address, phone number, or a date or time in the questionnaire.

The Open Series question style lets you create a grid of open-ended questions.

Adding an Open Ended question

Select the Open Ended question from the Text Input questions section of the Insert question menu.

Insert an Open Ended question into the questionnaire by double-clicking or by dragging the question to the questionnaire.
Select the pattern from the drop-down. The pattern defines the format of the response.
Set the Input height to increase the question’s response area to the required number of lines.
Click in the Open Ended question text area and enter your question text.

Adding an Open Series question

Select the Open Series question from the Text Input questions section of the Insert question menu.

Insert an Open Series question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

Select the pattern from the drop-down. The pattern defines the format of the response.
Change the Text width or Answer width to adjust the proportion of the width used for the text and answer sections of the question.
In Input width, enter the percentage of the answer width for the response box.
In Input height, enter the required number of lines in the response area to the required number of lines.
Click in the Open Series question text area and enter your question text.
Click in each Row text area to enter each row text.

Changing the pattern

The pattern selected defines the format of the data that the respondent should enter when they are completing the questionnaire. There are a large number of pre-defined patterns to choose.

In an Open Series question, you can select a pattern for all the rows by positioning the cursor in the question text or in the first row text or response box. If you want to choose a different pattern in subsequent rows, position the cursor in the row text or response box and select the pattern.

Drop-down questions

Sharon Borg — Thu, 12 Dec 2024 13:00:00 +0000

Drop-down questions let your respondents pick an item from a list, which appears when the respondent clicks on the question.

Adding a Drop Down question

Select the Drop Down item from the Single Choice questions section of the Insert question menu.

Insert a Drop Down question into the questionnaire by double-clicking or by dragging the question to the questionnaire.

Set the number of Choices to the number of choices required for the question.
The drop-down always displays the choices vertically so the number of Columns should remain as the default, 1.
In the Drop Down question text, enter the question.
Click in each Label text and add the text for each answer.

Show other response

Sharon Borg — Thu, 12 Dec 2024 09:50:57 +0000

When you are creating a list of items it is likely the list will not be exhaustive. You can choose to add an answer where the respondent can add something that is not on the list. This uses the Show other response option, and is available in Single Choice, Multiple Choice and Drop Down questions.

Add an other response

Click More on the Question toolbar to open the menu.

Click Show other response. This adds an Open ended question after the last choice.

Select the pattern to validate the response. The default is set to literal, which allows free format text answers.
In Input width, set the width of the response box as a percentage of the page width.
In Input rows, set the number of rows in the response box.

Enter the question text that asks for more information.

Multiple choice questions

Sharon Borg — Wed, 11 Dec 2024 17:32:42 +0000

A Multiple Choice question allows the respondent to select one or more answers from a list of choices.

Participants can select as many answers as is relevant for this question.

Multi choice questions use squares (checkboxes) for the answer boxes that participants click whereas Single choice questions use the circles (radio buttons).

Add a Multiple choice question

Select the Multi Choice question from the Multiple choice questions section of the Insert question menu.

Insert a Multi Choice question into the questionnaire by double-clicking or by dragging the question to the questionnaire.
Set the number of Choices to the number of answer choices.

Set the number of Columns to display the answer choices horizontally.

Enter the Single Choice question text and each Option Text answer choice.

Adding a Logo to the Title

Sharon Borg — Wed, 11 Dec 2024 15:14:00 +0000

Often a questionnaire heading includes branding. This can be a logo or other image that is displayed by itself or with a title.

Adding a Logo

Place the cursor where you want to insert the logo.
Click the Insert an Image button on the Format toolbar. This opens the Image Browser dialog.

Click the Choose an image button to select an image.

The Select an image to insert dialog shows the available images. If this does not show your image, click the Choose file button to find and select the image.
Select the image you want to insert and click OK. This takes you back to the Image Browser.
Depending on the image selected, you can change the color using the Pick Color option.
Depending on the web browser, you can resize the image using the Resize % option.
Each image can be provided with a description in the Alt/Title text, which becomes the tool tip. The respondent see the alternative text when they are unable to see the image. Voice readers active on the browser will also read the text description.

Click OK to save the changes. This inserts the selected image into the Title.

Titles and Instructions

Sharon Borg — Wed, 11 Dec 2024 15:06:26 +0000

There are three types of question that provide text information in the questionnaire.

Titles provides the main heading that explains the purpose of the questionnaire.
Sub Titles provide headings that explain the purpose of groups of questions.
Instructions provide further text information, such as guidelines or details on how to fill in the questionnaire.

Add a Title

A questionnaire normally starts with a heading explaining the questionnaire’s purpose. The title can contain text and a logo or other image.

To set the title text click in the Title text box.

Enter the title of your questionnaire.

Add a Sub Title

The sub title usually contains text that provides more information about the questionnaire.

Select the Sub title question from the Titles and instructions section of the Insert question menu.

Insert a Sub title question into the questionnaire.

Click in the Sub Title text and enter your text

Add an Instruction

An Instruction is text providing guidelines to a respondent on how to complete a section of the questionnaire.

Select the Instruction question from the Titles and instructions section of the Insert question menu.

Insert an Instruction question into the questionnaire.
Click in the Instruction text and enter your instruction.

Single Choice questions

Sharon Borg — Wed, 11 Dec 2024 14:02:59 +0000

A Single choice question allows the respondent to select one answer from a list of choices.

They are the most common questions used in a survey because they are easy for people to respond to, as well as being easy to analyse.

Single choice questions use the circles (radio buttons) for the answer boxes that participants click whereas Multi choice questions use squares (checkboxes).

Add a Single Choice question

Select the Single Choice question from the Single choice questions section of the Insert question menu.

Insert a Single Choice question into the questionnaire by double-clicking or by dragging the question to the questionnaire.
Set the number of Choices to the number of answer choices.

Set the number of Columns to display the answer choices horizontally.

Enter the Single Choice question text and each Option Text answer choice.

Inserting page breaks

Sharon Borg — Wed, 17 Jun 2020 16:36:39 +0000

Page Breaks are used to separate the questions on to different pages. You can use them to group like questions on a page. Your questionnaire may change depending on the answers the respondent selects and you can put dependent questions on different pages.

You can find the Page break at the bottom of the Insert question side menu.

You can insert a Page break in the same way as other questions by either double click or drag and drop.

Use your preferred method to insert the page break. The example shows a page break between the subtitle and Q1.

The post Inserting page breaks appeared first on SnapSurveys.

Inserting Questions Archives | SnapSurveys

Adding tabs

Tab pages

Enable the ID.Page variable

Add the tabs

Add page breaks to group the questions for each tab

Using the tabs in an interview

Tab Headers

Adding a Tab Headers question

Adding questions to a tab using routing

Other question styles

Grid Questions

Examples of grid questions

Likert

Rating

Matrix

Adding a grid question

Other question styles

Carousel questions

Adding a carousel

Using images in carousel questions

Other question styles

Creating a compound grid

Requirements

Compound the grid questions

Different Editions

Customising the compound grid

Other question styles

Inline questions

Create the Inline Question

Add the Inline variable field

Formatting inline questions

Other question styles

Drag Categorize questions

Adding a Drag Categorize question

Other question styles

Drag Rank questions

Adding a Drag Rank question

Other question styles

Inserting a separating line

Other question styles

Date and Time questions

Adding a Date question

Adding a Time question

Other question styles

Attaching a file

Unit usage

Creating an AttachIt – File question

Testing the AttachIt question

Downloading the attached file responses

Usage stats for AttachIt

Other question styles

Semantic Scale questions

Adding a Semantic Scale question

Other question styles

Open Ended questions

Adding an Open Ended question

Adding an Open Series question

Changing the pattern

Other question styles

Drop-down questions

Adding a Drop Down question

Other question styles

Show other response

Add an other response

Other question styles

Multiple choice questions

Add a Multiple choice question

Other question styles

Adding a Logo to the Title

Adding a Logo

Other question styles

Titles and Instructions

Add a Title

Add a Sub Title

Add an Instruction

Other question styles

Single Choice questions

Add a Single Choice question

Other question styles