In your questionnaire you can choose when it is necessary to show a question depending on which answers the respondent has selected. This is called Routing.

Ask this question if

In the example questionnaire, there are two questions, Q5 and Q6, where the second question should only be asked if the respondent selects Yes in the first question.

Here, Q5 asks the respondent whether they would like further information. They can choose to answer Yes or No. If they answer Yes, then Q6 is displayed, and asks which information they would like to receive, otherwise the respondent skips Q6.

This can be done by setting routing on Q6.

1. From the Routing menu select the icon on the Ask this question if item.
2. This shows the Manage pre-condition routing dialog where you can enter the routing expression.
3. Click on routing expression… in the text box and type Q5=1. This routing rule means that Q6 will be shown if Q5 has the first value selected. In this case, when Yes is selected. Further details on routing rules can be found in Routing rules expressions.

4. Set the scope to Apply to this Q only. The scope sets whether the routing expressions are applied to each question or to all questions. When a respondent selects Yes in Q5 then Q6 will be asked.
5. Click OK.
6. The routing information is shown in the Routing side menu.

Routing on Other response

Question 6 is a Multi choice question with the last answer as “Other”. The Other response text box should only be displayed when the answer Other is selected.

1. From the Routing menu select the icon on the Ask this question if… item.
2. This opens a Manage pre-condition routing dialog where you can enter the routing expression.
3. Q6a is the question number for the Other response section of question 6. Click on the Q6a expression text box and type Q6=5. This routing rule says that Q6a is only shown when the fifth value in Q6 is selected. In this case, when Other is selected. Further details on routing rules can be found in Routing rules expressions.

4. Click OK to save the routing.
5. The routing information is shown in the Routing side menu. The routing for both Q6 and Q6a are shown.

Adding Validation

You can validate the maximum length of a free format text question, such as an Open Ended or Other Response question. The maximum length can be changed using the Validation & Masking menu.

1. Click in a free format text area, such as an Open Ended, Open Series or Other Response question.
2. Select Validation & Masking in the Build side menu.
3. In the Validation section, click in the Max length text box and set it to the maximum length.

Changing the look of the questionnaire

The Questionnaire properties are found in the Build side menu. Selecting this shows the list of properties that can be changed. The settings from the Default Template are shown here.

The Interview Title is the heading displayed when interviewing and on the analysis reports. You can change this to something relevant for your survey.

1. Click on the Interview Title text box
2. Select the text and type “Events Feedback Survey”.

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You can create a new folder in the Summary section of Your work.

1. Navigate to the Summary section in Your work.
2. Click the New folder button to create a new folder.

3. This shows the New folder dialog box where you can type the folder name.
4. Click the Create folder button.

5. This adds the new folder to the folder hierarchy in the Your work side menu and displays the new folder’s Summary section.

Adding a new survey

A new survey is created in Your work or an existing folder. Although you can create your survey in Your work it may be easier to manage your surveys if they are in an easily identifiable folder. You can move the survey to another folder using drag and drop in the Your work side menu.

1. Select the folder where you want to create the new survey. In this example, that’s the new folder called Conference surveys.
2. Click on the New Survey button in the Summary page.

This shows a list of one or more survey templates to choose from.

Selecting a survey template

The survey template creates an initial layout for your questionnaire. This can include questions, formatting and your organisation’s branding.

Snap XMP comes with a number of pre-defined survey templates. You may also see other survey templates that are specific to your organisation.

1. Select the Blank Template supplied with Snap.

2. Click Next.
3. In Survey name, enter a name for the new survey.

4. Click the Create survey button. This creates the survey and opens it in the Build section ready to start building your questionnaire.

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You should test all aspects of your questionnaire.

• Check the format of each question. For example, the font and text colour.
• Test the question response for every question. For example, if you have set up a question that allows more than one answer check that you can enter multiple answers. If you have a question that requires a single answer, check that you cannot enter multiple answers.
• Test the routing of the questionnaire to make sure that the correct questions are displayed according to the responses given. For example, check that the Other response text box is displayed when the associated choice is selected in a Multiple Choice question.
• Test the validation. For example, check that the correct number of characters can be entered.
• Test the patterns. For example, check that a valid email address can be entered when the question’s pattern is set to email address and an invalid one cannot.

If you make any changes to the questionnaire, you should repeat the testing process.

First, the questionnaire has to be published in Snap XMP Online.

Publishing your survey for the first time

Your questionnaire is now ready for publishing. The publishing process creates web pages that run a survey in a web browser. When the Collect tab is selected the Overview is shown by default. This shows the status of the survey and is where you publish the survey.

1. Click the Collect tab and go to the Overview section.
2. Click the Publish current version button to publish your survey.

3. You will be asked to confirm that you want to publish. Click OK to publish the survey.

When you have published your survey the Overview now displays further information with sections for

• Overview displays the current survey status.
• Paper Interviews contains a PDF download.
• Web Interviews shows the details for online interviewing.

Publishing an updated version of your survey

Sometimes you will need to change a questionnaire after it has been published. The updated questionnaire needs to be republished to ensure that the respondents are completing the latest version.

1. From the Collect section navigate to the Settings side menu.
2. In the Overview heading a warning message is shown when the questionnaire has been changed after it was last published. This means that the latest questionnaire is not the same as the published questionnaire that the respondents are currently completing.

3. Interviewing needs to be paused before the survey can be published with the latest questionnaire. Click Pause interviewing.
4. The interviewing is now paused, and you can see the Publish current version button. Click on the Publish current version button to publish the latest version of the questionnaire.
5. After you have published your survey’s latest version the message indicates that the most recent version of the survey is being used for interviewing. Click Resume interviewing to restart the interview process.

Previewing the published survey

Previewing the published questionnaire allows you to check how the questionnaire appears in the web browser, enter a number of test responses and try out the routing and validation. These test responses will not be saved or affect the survey data responses.

You can test the published survey

• prior to starting interviewing
• after interviewing has started when the survey is live

1. From the Collect section navigate to the Settings side menu.
2. Scroll down to the Web Interviews heading, if necessary.
3. Click the Launch preview button. This opens the questionnaire in a new web browser tab.
4. This starts with a notice that this is a survey preview and responses entered in the preview will not be saved and will not affect the survey results.
5. Click the message” I understand – start the preview” to proceed.
6. The preview starts the currently published questionnaire, and you can enter some test responses to check your questionnaire.
7. If you need to make any changes, you can update the questionnaire and publish it again.

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In the Build section you can

• Insert questions, described in this article.
• Add routing
• Include validation and masking
• Change the questionnaire properties
• Preview and test your questionnaire

Inserting a question

When you create a questionnaire, some questions may be automatically added depending on the template chosen. The Insert question menu shows the list of question styles that you can include.

Once you have selected a question style from the Insert question side menu, there are two ways to insert a question.

• Double click

This will insert the new question after the currently selected question in the questionnaire. If no question is selected, the new question is inserted at the end of the questionnaire.

• Drag and drop

As you drag the question over the questionnaire you will see a Drop here message that shows you where the question will be placed.

Question Toolbar

When you select a question in the Online Designer, you will see the Question toolbar that lets you edit the question. The information shown on the toolbar depends on the question style selected.

You can see the type of question in the drop down on the Question toolbar. The example below is a Single Choice question.

Toolbar Icons	Description
	Click to open the Routing side menu for the current question.
	Click to open the Validation &Masking side menu for the current question.
	Close the Question toolbar. Click on the question to open the Question toolbar again.
	Click to toggle the visibility of the question for the current edition of the questionnaire.
	Click to delete the question.
	Click to open the More menu which gives further actions.

More menu

Clicking the button on the Question toolbar displays the following menu.

Question Styles

There are a large number of question styles provided with Snap XMP Online. You can find out more information on each question style by clicking the links.

• Titles and Instructions
• Adding a Logo to the Title
• Single Choice questions
• Multiple choice questions
• Show other response
• Drop-down questions
• Grid Questions
• Semantic Scale questions
• Inline questions
• Creating a compound grid
• Drag Rank questions
• Drag Categorize questions
• Carousel questions
• Adding tabs
• Open Ended questions
• Date and Time questions
• Attaching a file
• Inserting a separating line
• Inserting page breaks

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