This webinar shows you how to convert your surveys from Snap 11 to Snap XMP.

The post Moving Snap 11 surveys to Snap XMP (video) appeared first on SnapSurveys.

The post Technical summary appeared first on SnapSurveys.

Snap XMP Desktop

View latest Snap XMP Desktop release notes

Subscription Snap XMP Online

View latest Subscription Snap XMP Online release notes

On-Premises Snap XMP Online

View latest On-Premises Snap XMP Online release notes

Interviewer (Apple iOS)

View latest Interviewer release notes for Apple iOS

Interviewer (Google Android)

View latest Interviewer (Google Android) release notes

Interviewer (Microsoft Windows)

View latest Interviewer (Microsoft Windows) release notes

The post Software release notes appeared first on SnapSurveys.

Build 12.26

Release date: 16th December 2025

Features

• Updated Survey paks with new question styles
• SD-610: Extra options added to Run DB link via command line to allow deletion of participants
• SD-614: New paradata for server submission time/date for web interviews
• SD-635: New JSON sniff export option

Fixes

• SD-613: Clone now always upgrades to JSI
• SD-624: Potential hang on start up if no printers defined
• SD-627: Running a db link causes all cases to be synchronised rather than the new data
• SD-628: Windows browse dialog fails to open when resource uses a relative path which is the public documents/snap desktop path
• SD-636: Quotas lost on repair or compact – NB surveys previously repair or compacted may show multiple copies of a quota after a new repair/compact

Build 12.25

Release date: 18th September 2025

Features

• Updated scanning libraries
• Support for API V3
• New emoji icons added
• SD-618 – Add ability to paste list of values into a weight

Fixes

• SD-560 – Prevent ‘Show as buttons’ for non suitable styles
• SD-605 – setup.exe not available in the netsetup folder on a network install
• SD-620 – Potential for log in issue (no device ID) when signing in via browser
• SD-621 – Layout issues with masked coded question when code boxes not showing

Build 12.24

Release date: 25th June 2025

Features

• SOL-5299: Split Snap Desktop log in page in preparation for SSO functionality
• New Business and Finance icons
• Third party library updates

Fixes

• SD-591: Add pointer icon to clickable labels

Build 12.23

Release date: 15th April 2025

Features

• Updated Welsh language file
• SD-597: Allow ‘Quick set availability‘ for all users

Fixes

• SD-531: Colourised Gifs did not show colour in question in invite in email
• SD-536: Navigation buttons on touch screens look selected due to lack of hover state support
• SD-583: Exporting a string to SQL via a db link does not cope with unicode chars
• SD-589: Rounded buttons better match navigation buttons
• SD-590: Allow the “box area” colour to colour the unselected button so that it can differ from the area around it
• SD-594: Bugs with margins in r2l languages
• SD_595: Try to recover when win2pdf hangs in Snap Online
• SD-605: setup.exe not being distributed in the netsetup folder on a network install
• SD-607: Cannot create a folder in Shared area if Your work folder has been shared
• SD-608: RTF Export using code values instead of code index

Build 12.22

Release date: 26th January 2025

Features

• SD-584: Compact survey option added to the right mouse button pop-up menu in Survey Overview
• SD-587: Scanning: New option ‘Min mark’ added so small page marks can be ignored
• SD-589: Show as buttons has extra border styles added

Fixes

• SD-531: HTML generation for question in invite – issue with full width borders plus transparent borders in Outlook
• SD-573: Alt text for show as buttons (requires JSI 647)
• SD-575: Improve accessibility of Image maps
• SD-576: Stop survey change warning after Questionnaire Design | Data view mode
• SD-578: Standard library string formatting not rounding as expected in analysis
• SD-580: Allow show as buttons to work in grids and carousels (requires JSI 652)
• SD-579: Standard ini files not installed in C:\ProgramData\Snap Surveys\Snap\12
• SD-585: Initial values with more than 255 characters truncated during interview and in data entry
• SD-588: Scanning: Stop a mark classed as too pale being counted when no other valid marks

Build 12.21

Release date: 19th November 2024

Features

• Updated reference SurveyPak with accessibility improvements

Fixes

• SD-569: Use Alt text in the plain text edition where the question label contains an image only. Alt text is also used in the analyses.
• SD-570: Ensure all access keys are unique for navigation in plain text edition
• SD-572: Show as buttons “reduce width” ignores horizontal alignment

Build 12.20

Release date: 14th October 2024

Features

• Updated reference pak with new single edition starting template
• SD-560: New ‘Show as buttons’ option for coded questions

Fixes

• SD-566 – Group landing page does not display non Ansi characters correctly
• SD-567 – Allow variables to have naming convention of Qa_x

Build 12.19

Release date: 9th August 2024

Features

• Updated reference pak with starting templates
• Updated Welsh language file
• SD-527 – New ID.Page paradata / Show as Tab control option / allow Next button to not be used (for use with page showing as tab control)
• SD-553 – Option to order verification on case index

Fixes

• SD-554 – Potential for corrupt survey after upgrade of email alert in multi edition Snap 11 survey
• SD-555 – NR literal can get set with id.case during survey data to survey data import
• SD-558 – Problems when user doesn’t have access to scanned images folder
• SD-559 – Ignore deleted cases when exporting via Snap Online
• SD-563 – Help links updated for image maps
• SD-565 – Snap 11 email format responses fail to import when variables have been deleted

Build 12.18

Release date: 17th April 2024

Features

• SD-545 – Option to replace corrupt surveys by downloading from Snap Online
• SD-546 – Use code labels to auto map in a survey to survey DB link
• JS-324 – The file jsbuilder.exe has moved to the jsbuilder sub folder in the jsinterview folder. This may require approval from your IT support team.

Fixes

• SD-446 – Handle Triple-s imports of multiple responses containing spaces instead of zeros
• SD-544 – Enable Today Year to validate in Data entry
• SD-551 – Gap shows for routed out questions with page columns set up

Build 12.17

Release date: 7th January 2024

Features

• SD-541 – New images and image maps available for distribution

Fixes

• SD-525 – Help option within Map control editor linked to website
• SD-528 – Allow screen outs to explicitly ignore the global target
• SD-529 – Save as template in Online overview results in error
• SD-539 – Return error value to Snap XMP Online when reports are greater than the maximum number of pages
• SD-542 – Non-native time picker to display seconds. (This requires Javascript Interviewer 614 or above)

Build 12.16

Release date: 12th October 2023

Features

• SD-485 / JS-200: New ribbon for compound grids with option to set relative widths
• SD-505: Native time picker allows seconds
• SD-507: Allow variables to be excluded from randomisation blocks (to keep titles at the top)
• SD-514: Responsive images: automatically resize when the window is resized

Fixes

• SD-510: Prevent crash with quotas containing a weight
• SD-511: Fix Done and Cancel buttons on data import (for when quotas are present)
• SD-512: Recompile group variables based on a range of variables when new variables present in the range
• SD-516: Variables with an initial value cannot be used in a db import
• SD-517: Rim weights not rebuilding correctly

Build 12.15

Release date: 3rd August 2023

Fixes

• SD-493: Internal date stamp can be wrong for email imports within Snap XMP Online
• SD-506: Potential to create new data file if open fails

Build 12.14

Release date: 28th June 2023

Features

• SD-487: Email alert overview dialog to show alert status
• SD-488: Allow first/last for Chart analyses,as well as Tables
• SD-473: Add randomise functionality

Fixes

• SD-481: Data Entry shows Er for calculated variables with pattern
• SD-484: W3C publish – Remove image checkboxes and offset drop down focus border
• SD-486: Oversized fonts in the chart designer with hi res
• SD-492: Improve quantity validation
• SD-494: Warn on publish if using JSI only features with legacy interview set
• SD-495: Issues with some grid layouts in Firefox
• SD-499: Analysis dialog slow to open when looking for embedded styles
• SD-502: Remove VC++ 2010 redistributable

Build 12.13

Release date: 30th March 2023

Features

• SD-472: Max width setting added for drop downs (for better small screen display)
• SD-476: Option to set placeholder font colour
• SD-477: Option to import downloaded responses (including from WebHost)

Fixes

• SD-425: Additional fix for rounding numbers in question reports & data view
• SD-466: SPSS and SSS survey imports do not import the data
• SD-467: Summary report default max label length adjusted
• SD-474: Delete data warning now includes message about attachIt files
• SD-475: Crash loading survey with large table stored in processed data file (snpdf)
• SD-478: Crash running DB link with incorrect variable references
• SD-479: Sniff import can lose the show as draggable grid option (via Online Editor)

Build 12.12

Release date: 3rd January 2023

Features

• Option to set scanned images folder added to Tailor dialog
• SD-422: Inline questions
• SD-450: Snap 11 surveys to use JSI on upgrade
• SD-451: Option to use cell value in cell threshold as well as cell count
• SD-453: Show placeholder text added to open ended variables
• SD-458: Delete participants using online db link functionality added
• SD-461: sqrt function can be applied to numeric calculations

Fixes

• SD-61: Cancel after scan fails to tidy up correctly
• SD-447: Row highlight to highlight all parts of compound grid
• SD-448: Snap Online URL truncated incorrectly causing desktop sync to fail
• SD-449: Template fields lost after sniff imports (incl copy/paste)
• SD-452: Export of literal data to Excel CSV allows formulas to be evaluated in Excel
• SD-457: Remove requirement to set a device name in MFA

Build 12.11

Release date: 22nd September 2022

Features

• SD-407: Export and archive direct from Online survey overview
• SD-416: Import survey or template from an offline version direct from Online survey overview
• SD-417: Paste into grid label from Word to create multiple grid rows
• SD-426: New Compound Grids lets you combine multiple grids together

Fixes

• SD-245: Cannot create folder in shared ‘Your work’
• SD-418: Number picker not working as expected with legacy interviewer option
• SD-424: Rim weight incorrect when filter applies
• SD-425: Always round up numbers rather than use Bankers rounding
• SD-439: Semantic style question doesn’t update grid label text when translation file applied

Build 12.10

Release date: 4^th July 2022

Please note that build 12.9 has not been released

Features

• SD-337: New Summary Dashboard report
• SD-392: New Rim Weighting functionality
• SD-399: New Question Carousel style grid
• SD-406: Update JSI component without requiring Snap XMP Desktop update
• SD-407: Add ability to export and import from within Online overview

Fixes

• SD-353: Variable data lengths not always correct in SPSS and SSS
• SD-385: support nested comments in html alerts when removing comments
• SD-387: patterns containing spaces do not always import from sniff properly
• SD-391: Improve performance of random data generator
• SD-393: Skip empty records when importing via DBLink
• SD-394: Panel data import generates new data cases
• SD-395: Allow seeding of read only questions with no initial value
• SD-400: Inconsistent behaviour with context values in SOL
• SD-401: Survey page size setting affected by scaling in windows
• SD-402: bug in the line breaking routines in the rich text drawing causing issue for Scanning
• SD-405: context ignored in evaluation of ‘cases(filtered)’
• SD-411: Alpha ordering with exclude codes fixed in legacy interviewer
• SD-419: Scanning in more than one case can result in crash

Build 12.9 Not Released

Build 12.8

Release date: 15^th February 2022

Features

• SD-215: Allow ‘Interviewer’ to be mapped in Online DB link

Fixes

• SD-368: Publish online could crash survey when weak cyclic dependency
• SD-369: Sync not required after view of analysis
• SD-370: DB link to Online survey can fail to find survey 
• SD-372: DBExport link shows error for each case on Sync if cannot find DB
• SD-373: ID.case can show in questionnaire after edit in online editor
• SD-377: Cannot set number of decimal places if variable length = 1
• SD-380: Ordering exclude could affect the wrong codes

Build 12.7

Release date: 6^th December 2021

Features

• SD-294: New option added to limit chart label lengths to ensure they fit
• Accessibility improvements to the survey templates provided with Snap XMP Desktop including changes to the default question number appearance, navigation buttons and check boxes.

Fixes

• SD-209: Circular image map focus now shown in the correct place
• SD-309: When creating a new quota or upgrading a Snap 11 survey, the target would default to 0 rather than unlimited
• SD-314: Insert Custom HTML refinement to allow URLs to be specified within content
• SD-330: Option to show ‘Counts’ column in Tailor | Variable details respected
• SD-333: Drag/drop grid not working when underlying style is drop down
• SD-334: Crash cloning survey with data – offline overview
• SD-340: Initial values set to be read only when upgrading to 12.6
• SD-345: Image maps not working in iOS
• SD-346: Setting a Survey Pak into Edit mode caused Snap XMP Desktop to crash
• SD-351: Clear text grid content when rows or columns are reduced
• SD-352: Triple-s export not padding multi response variables
• SD-359: Code masking on grids with code labels showing mid grid causes layout problems

Build 12.6

Release date: 4^th October 2021

Features

• SD-243: Preview on Desktop now uses the default browser
• SD-292: Database links to surveys in Online overview now possible (cannot be a hotlink)
• SD-296: unique ID added to all responses: id.case paradata (can be used in a database link to uniquely identify a case)
• SD-305: Option to set base year for 2 digit years
• SD-309: Quotas
• SD-318: Option to set header level in Notes styles (accessibility)

Fixes

• SD-286: Dynamic initial values can be overridden. Read only initial values cannot
• SD-209: Slider in wrong place in Slider bar
• SD-289: Could not cancel download on a survey with a version conflict
• SD-291: Copy/paste text from Excel into Welsh edition loses some characters
• SD-312: Routing remains on code after variable changed and code no longer exists
• SD-315: Error message colour contrast adjusted
• SD-322: Crash in DE of upgraded survey in Online overview
• SD-325: Row highlight hides image map

Build 12.5

Release date: 21^st June 2021

Features

• SD-192: List analyses implement base and cell threshold
• SD-199/206/209: Aria labels added for accessibility
• SD-227: New insert option for reports, notes etc “Cases (filtered)”
• SD-238: Add title to new (online) survey dialog and clone dialog
• SD-250: Ignore Must answer option added to DE
• SD-251: PNG transparency option (Blended/Masked) added to Advanced tailoring dialog

Fixes

• SD-180: Delete warning enhanced plus extra warning for shared survey
• SD-189: Hot link with filter often exports nothing when adding new cases (export to file)
• SD-217: Read only attribute results in seeded values not in response data
• SD-233: Rating check error message not multi language
• SD-234: Only one login.htm in multi edition publish
• SD-235: Native data picker not working when variable is multi line
• SD-241: Set max literal length (9999)
• SD-245: Shared folders within ‘My work’ shown at wrong level
• SD-247: Sliderbar focus highlight redrawn issue iOS (iphone)
• SD-248: Cannot select all values in a slider bar
• SD-259: Calculated field shows as Error if the calculation results in a different type eg literal->number
• SD-273: Plain text only edition resulted in no interview
• SD-275: Style changes can result in duplicate code values

Build 12.4

Release date: 10^th November 2020

Fixes

• SD-193: Cell ref label only shows row labels if they are overtyped
• SD-195: Add font fallbacks for Ethiopic and Persian scripts
• SD-197: Import data from SPSS file when GetNumberOfCases returns -1
• SD-198: Publish can create msf for hidden edition

Build 12.3

Release date: 18^th September 2020

Features

• SD-127: New ordering option for code labels: ‘Alphabetic’
• SD-150: Order exclude list for sorting, so you can exclude multiple codes that don’t have to be consecutive
• SD-167: Set semantic style variables to be ordinal for analysis
• SD-169: Dialog added to notify when Snap XMP Desktop is out of sync with server
• 3675: SPSS is now an optional add on feature
• 4037: Decorated date patterns added for scanning edition

Fixes

• SD-152: Variable with calculated source in Snap 11 upgraded to Derived variable
• SD-164: Relative paths sorted for Excel files and survey links
• SD-166: Potential crash with list analysis of autocat variable if there is no data
• SD-171: Client install wasn’t installing Reference pak or sample surveys
• SD-172: Installer always installs Reference pak
• SD-174: Title not saved when creating a survey in offline overview
• SD-179: Native data picker not compatible with system date patterns
• SD-182: Client install could look in wrong location for Reference.pak

Build 12.2

Release date: 9^th July 2020

Features

• SD-153: Enable group questionnaires and ensure ‘Subject’ is mapped

Fixes

• SD-168: Crash running a report to Html

The post Snap XMP Desktop release notes appeared first on SnapSurveys.

Snap XMP consists of three products:

• Snap XMP Desktop is the latest version of Snap Surveys’ Windows based software.
• Snap XMP Online is the new web based product that lets you build and run surveys from your web browser.
• Interviewer is an offline survey app that lets you run an online survey, without the need for a reliable internet connection.

As part of the process of moving onto using Snap XMP you will need to transfer your existing Snap 11 surveys to the latest version of the software.

Background

In Snap XMP Desktop there are two types of survey; online surveys and offline surveys.

Online surveys are surveys that are available in both Snap XMP Desktop and Snap XMP Online. They can be organised in folders that are shown in both applications. The online surveys are kept up to date and the response data synchronized between the two applications.

Offline surveys are surveys that are available in Snap XMP Desktop only. All existing surveys from Snap 11 are available in Offline surveys in the Survey Overview window.

Prerequisites

Your Snap XMP Online account must be set up before you can use online surveys in Snap XMP Desktop.

Upgrade Paths

Once you have archived your survey there are a number of different upgrade paths depending on how you would like to run your surveys. Please choose from the following

1. For an inactive survey that is no longer in use please use Archiving and deleting a survey that is no longer in use
2. For an active paper survey or an active scanning survey with no online editions please use Upgrading to a Snap XMP Desktop Offline survey
3. For an active online survey with or without a paper edition please use Upgrading to a Snap XMP Desktop Online survey
4. For an active online survey with a database of participants please use Upgrading to a Snap XMP Desktop Online survey followed by Running the database link or using Snap XMP Online participants

Archiving and deleting an inactive survey that is no longer in use

We highly recommended that you archive the Snap 11 survey prior to upgrading.

Inactive surveys that you no longer use can be archived and then deleted. The survey can be restored if you need to access the survey at a later date.

Summary of Steps

1. Archiving the survey
2. Deleting the survey

Archiving the survey

1. Highlight the survey you wish to archive in the Survey Overview window.
2. Click on to access the Archive Survey dialog.

3. Snap will automatically generate a default file name and path, you can change these by clicking Browse
4. In Options, select Include Raw Data to archive the raw data (.rdf file) as well. (If you select the raw data option, then this includesthe archive file , with extension .snpdf.)
5. If you have archived the survey on an earlier occasion, you will be asked whether you want to replace it. Click Yes to replace the file.
6. Click OK on the confirmation message.

Deleting the survey

Once you have archived your survey you can now delete the survey.

1. In the Survey Overview window, select the survey you want to delete.
2. Click Delete Survey. This opens the Delete Survey dialog.

3. Select Survey definitions, which automatically selects Raw data and Temporary backup files, then click Delete.
4. Click Yes to confirm that you want to continue with the deletion.

Upgrading to a Snap XMP Desktop Offline survey

Summary of Steps

1. Archiving the survey
2. Upgrading the survey

Archiving the survey

We highly recommended that you archive the Snap 11 survey prior to upgrading.

1. Highlight the survey you wish to archive in the Survey Overview window.
2. Click on to access the Archive Survey dialog.

3. The software automatically generates a default file name and path, you can change these by clicking Browse.
4. In Options, select Include Raw Data to archive the raw data (.rdf file) as well. (If you select the raw data option, then this includesthe archive file , with extension .snpdf.)
5. If you have archived the survey on an earlier occasion, you will be asked whether you want to replace it. Click Yes to replace the file.
6. Click OK on the confirmation message.

Upgrading the survey

1. On the Survey Overview toolbar, click Offline Surveys to show the offline surveys. The Snap 11 surveys have a status Needs upgrade (Snap 11).

2. If you can’t find the survey you want to transfer to Snap XMP, click Browse to locate your Snap 11 survey. When you find the folder containing the survey, select it and click open.
3. In the Survey Overview window, select the Snap 11 survey that you want to transfer.
4. Click Enter or double click the survey. You will need to confirm that you wish to upgrade in order to continue.

5. Click Yes to proceed with the upgrade.
6. This opens the Survey Details dialog. Click OK to open the upgraded questionnaire. In the Survey Overview window the survey status shows blank rather than Needs upgrade (Snap 11).

Upgrading to a Snap XMP Desktop Online survey

Summary of Steps

1. Archiving the survey
2. Creating a folder to help organise the online surveys
3. Browse to the location of the Snap 11 offline survey
4. Clone the Snap 11 survey as a new online survey
5. Using the online survey

Archiving the survey

We recommended that you archive the Snap 11 survey prior to upgrading.

If you are upgrading a live survey that is using WebHost we recommend that, where possible, you wait until there is break in interviewing or the survey is closed before upgrading to Snap XMP Desktop. If this is not possible then we recommend upgrading at a time when fewer people are accessing the survey.

Please note that when upgrading, the URL links for the survey will change for the survey when upgrading from WebHost to Snap XMP Online.

1. Prior to archiving and upgrading the survey, pause interviewing in Snap WebHost and download all the response data into Snap 11. Participants will not have access while the survey is paused.
2. In Snap XMP Desktop, highlight the survey you wish to archive in the Survey Overview window.
3. Click on to access the Archive Survey dialog.

4. The software automatically generates a default file name and path, you can change these by clicking Browse
5. In Options, select Include Raw Data to archive the raw data (.rdf file) as well. (If you select the raw data option, then this includesthe archive file , with extension .snpdf.)
6. If you have archived the survey on an earlier occasion, you will be asked whether you want to replace it. Click Yes to replace the file.
7. Click OK on the confirmation message.

Creating a folder to help organise the online surveys

Folders help to organise your online surveys. Creating your folders first allows you to create or transfer your online surveys to the place you want straight away.

1. On the Snap XMP Desktop toolbar, click Survey Overview which opens the Survey Overview window.
2. On the Survey Overview toolbar, click Online Surveys to show the online surveys. When you open the online surveys for the first time there will only be a top level folder called Your work.

3. Click on Your work then right click to show a popup menu and click New Folder.

4. In the New Folder Name dialog, enter a name for the folder. In the example, the new folder name is “Demo Surveys”.

5. Click OK to show the new folder in the Survey Overview window.

Browse to the location of the Snap 11 offline survey

1. On the Survey Overview toolbar, click Offline Surveys to show the offline surveys.

2. If you can’t find the survey you want to transfer to XMP, click Browse to locate your Snap 11 survey. When you find the folder containing the surveys, select it and click open.
3. In the Survey Overview window, select the Snap 11 survey that you want to transfer.

Clone the Snap 11 survey as a new online survey

1. On the Survey Overview toolbar, click Clone to create a copy of the Snap 11 survey. This copy is used to transfer your Snap 11 survey to the Snap XMP format, leaving the original Snap 11 survey untouched.
2. In the Clone Survey dialog, select Online surveys to create the clone as an online survey. Select Also clone the raw data, if you want to transfer the survey with a copy of all the raw response data.

3. Click OK to open the New Online Survey dialog. In the New Online Survey dialog, you can change the name of the survey and select the folder location for your online survey.
4. Enter the survey name, if required (for example, Crocodile XMP).
5. Select the folder where you want your survey to go (for example, Demo Surveys, the folder created in Step 1).

6. Click OK. You will see an information bar while the survey is cloned. Once complete the Survey Overview window switches to the online survey view with the new survey selected.

7. You can now delete the Snap 11 version in the Offline surveys list.

Using the online survey

Once you have the transferred the survey, you can use the online survey in both Snap XMP Desktop and Snap XMP Online. When you log into your account on Snap XMP Online you can see the new folder and cloned survey.

Running the database link or using Snap XMP Online participants

If you have set up participants, invitations and/or seeded data for your survey you will need to run the database link. This will generate the participant and invitation data for the online survey making it available in Snap XMP Online.

1. Select File | Database Link to display the Database Links dialog box.
2. Select the link that you want to run.

3. Click Run to generate the new participant data. The Run Database Link dialog appears.
4. In Participants and Seeding choose Replace all participants to load all the participants.
5. In Invites and Reminders choose Define or replace to load the invitations.
6. Click OK to load the participant data.

You can also use Snap XMP Online to manage participants for your surveys.

If there is a topic you would like a worksheet on, email to snapideas@snapsurveys.com

The post Moving your existing surveys from Snap 11 to Snap XMP appeared first on SnapSurveys.

A stand alone version of Snap XMP Desktop runs the software on a single computer. If you are installing a stand alone version of Snap XMP Desktop use the following instructions to guide you through the installation wizard.

1. Run the downloaded snapdesktopsetup.exe file
2. The Snap XMP Desktop installation wizard displays a welcome screen. Click Next to move to the next step.
3. Enter the installation code provided with your copy of Snap XMP Desktop. If you do not enter an installation code, or if the code entered is incorrect, an evaluation copy of Snap XMP Desktop will be installed. Evaluation copies will only permit you to enter up to 25 cases.

4. The user name is required. The company name is optional. They are usually completed from settings stored for the current user. If other people use your machine and you do not want them to have access to Snap, then select the option marked “Only for me”.
5. Click Next to continue.
6. The next screen displays the software licence agreement. You may only continue beyond this screen if you accept the terms of the licence.
7. Click Next to continue.
8. You are asked to specify where you would like to copy the application files and the survey files. Click Browse to change the default settings. Use a drive local to your PC, e.g. C, rather than a drive on a network server; the latter may slow down the start up process each time you run Snap. The setting chosen here does not prevent you from storing surveys on the network.
9. Click Next to continue.
10. You are asked which components you wish to install.

• The options are:
  • Program Files: this is the software and must be installed.
  • Sample Surveys: example surveys to help you get started quicker and the Reference Pak.
  • Images: images to enhance the appearance of questionnaires, tables and charts.

11. Click Next to continue.
12. Snap XMP Desktop contains dictionaries to support the spell checking process. The language you specify will determine which dictionary is used by default. Note that you can change to a different dictionary at any time within Snap XMP Desktop.
13. Click Next to continue.
14. Select the program folder and the installation will place a shortcut in the Start | Programs menu of Windows to facilitate start up of the application. You can select the location of this shortcut from one of the folders listed or create a new one by typing its name in the space provided.
15. Click Next to continue.
16. The next screen displays a list of other options.

17. Check the first box to associate the specified file types with Snap. This tells Windows that files whose names end in .adf or .mdf are Snap files. If you open these files they will open in Snap XMP Desktop. Associating files with an application can save time in starting up Snap XMP Desktop. The only reason for not associating these files is if another application that you use also makes use of files that end .mdf or .adf. If this is the case Windows will not be able to detect which is the correct application to use. You should not set any associations and should instead open each file from within the correct application.
18. Select options that add a Snap XMP Desktop shortcut on your device’s desktop or start menu then click Next to continue.
19. Confirmation of the type of licence to be installed is shown on the next screen.

20. Check the drive location (you may need to scroll down to the bottom of the screen to see it) and the name of the licence.
    • If the details are correct, click Next to begin installing the Snap software.
    • If you wish to change the drive location, click Back to return to the relevant screen.
21. You will be kept informed of progress while the software is being copied to the computer. Only click Cancel if you want to stop the installation.
22. A screen appears telling you that the installation has been completed successfully. Click Finish to complete the installation.

Network installation

In a network version of Snap XMP Desktop the software is installed on the server, and a number of clients or workstations run Snap XMP Desktop connected to the server. The number of clients is dependent on the Snap XMP Desktop licence that you have purchased.

Installing Snap XMP Desktop on your network requires the following steps:

• Step 1: Installing Snap XMP Desktop on the server using the Snap XMP Desktop licenses
• Step 2: Setting client access permissions to share the installation folder
• Step 3: Installing Snap XMP Desktop on the client computers

Step 1: Installing Snap XMP Desktop on the server

You will receive the Snap XMP Desktop software by download.

If you are re-installing on the server you must ensure that all users are logged out of the program before starting the process.

1. Run the downloaded snapdesktopsetup.exe file
2. Click Next to continue.
3. The Snap Surveys licence agreement is displayed. You may only continue beyond this screen if you click on Yes to accept the terms of the licence. If you select No then the installation will be cancelled.
4. Enter the installation code provided with your version of Snap XMP Desktop. If you have multiple installation codes, you can enter any one of them. You will be able to add the others later in the installation process.

If you do not enter an installation code, or if the code entered is incorrect, an evaluation copy of Snap XMP Desktop is installed.

5. The server shows a list of licences currently available, including the one currently being installed. If this is the first (or only) Snap XMP Desktop licence then it is the only one displayed.

6. To add further licences, click Add. For each new licence you wish to add, you are asked for the 20‑character installation code.
   • Enter a default name for the licence.
   • The password is optional, but if you enter one, then it is requested during the installation process on the individual workstations.
   • The Modify option allows you to change the settings for an existing licence. This may be because you wish to change the name or password.

7. Once you have installed your Snap licences click Next.
8. You are prompted to confirm where the software should be installed. Use Browse to change the default file location. Once you have selected your desired location click Next.
9. You are asked which components you wish to install.

• The options are:
  • Program Files: this is the software and must be installed.
  • Sample Surveys: example surveys to help you get started quicker and the Demographics and Lifestyles Survey Pak.
  • Images: image files to enhance the appearance of questionnaires, tables and charts.

10. Click Next to continue.
11. Confirmation of each licence to be installed appears in the next screen. Check the drive location (you may need to scroll down to the bottom of the screen to see it) and the name of the licence.
    • If the details are correct, click Next to begin installing the Snap XMP Desktop software.
    • If you wish to change the drive location, click Back to return to the relevant screen
12. You will be kept informed of progress while the software is installed on the network server. Do not click Cancel unless you want to stop the installation.
13. A screen appears telling you that the installation has been completed successfully. Click Finish to complete the installation.

Step 2: Setting client access permissions

Set the network permissions:

Step 3: Installing Snap XMP Desktop on client computers

When Snap XMP Desktop has been installed onto the server, you can then install Snap XMP Desktop onto the client computers, according to the terms of your licence.

If you have a fixed user licence the workstation installations are limited to the maximum permitted for the licence. The users are “fixed” to a single workstation Once this limit has been reached further installations will only be possible if you remove Snap XMP Desktop from one or more workstations.

If you have a concurrent user licence, you can install the software on any number of workstations but can only use the maximum number simultaneously. Once this limit has been reached, one user must close their copy before another user can start Snap XMP Desktop.

1. At the client machine, using File Explorer or similar application, browse to the location of the network installation share created when installing Snap XMP Desktop on your network server. Locate the Netsetup Folder and run, using double-click, the file Setup.exe.
2. The Snap XMP Desktop installation wizard begins by displaying a welcome screen. Click Next to continue.
3. The next screen displays the software licence agreement. You may only continue beyond this screen if you accept the terms of the licence.
4. The installation wizard completes your user name and company name based on the settings stored in your machine. You may edit these if required, but this does not change the settings held on your machine and Snap Surveys does not use the information.
5. If other people use your machine and you do not want them to have access to Snap XMP Desktop then select the option marked “Only for me”. Otherwise you are advised to make Snap XMP Desktop available to all users of the machine.
6. If more than one licence is available you are asked to select which licence to install. If only one server licence is available this step will be omitted. Select the licence that you wish to install. If a password was applied to this licence at the network installation stage, you will be prompted for the password.
7. You are asked to specify where you would like to place the application files and the survey files. Click Browse to change the default settings. The setting chosen here does not prevent you from storing surveys on the network.
8. Click Next to continue.
9. You will be asked which components you wish to install.

• The options are:
  • Program Files: this is the software and must be installed.
  • Sample Surveys: example surveys to help you get started quicker and the Reference Pak.
  • Images: images to enhance the appearance of questionnaires, tables and charts.

• These will only be available if they have been installed on the network.

10. Click Next to continue.
11. Snap XMP Desktop contains dictionaries to support the spell checking process. The language you specify will determine which dictionary is used by default. Note that you can change to a different dictionary at any time within Snap XMP Desktop.
12. Click Next to continue
13. Select the program folder and the installation will place a shortcut in the Start | Programs menu of Windows to facilitate start up of the application. You can select the location of this shortcut from one of the folders listed or create a new one by typing its name in the space provided.
14. Click Next to continue
15. The next screen displays a list of other options.

16. Check the first box to associate the specified file types with Snap XMP Desktop. This tells Windows that files whose names end in .adf or .mdf are Snap files. If you open these files they will be opened straight into Snap XMP Desktop. Associating files with an application can save time in starting up Snap XMP Desktop. The only reason for not associating these files with Snap XMP Desktop is if another application that you use also makes use of files that end .mdf or .adf. If this is the case Windows will not be able to detect which is the correct application to use. You should not set any associations and should instead open each file from within the correct application.
17. Select options to add a Snap XMP Desktop shortcut to the desktop or start menu and click Next to continue.
18. Confirmation of the type of licence to be installed will appear on the next screen.

19. Check the drive location (you may need to scroll down to the bottom of the screen to see it) and the name of the licence.
    • If the details are correct, click Next to begin installing the Snap XMP Desktop software.
    • If you wish to change the drive location, click Back to return to the relevant screen.
20. You will be kept informed of progress while the Snap XMP Desktop software is being copied to the computer. Only click Cancel if you want to stop the installation.
21. A screen appears telling you that the installation has been completed successfully. Click Finish to complete the installation.

Modifying a licence

To make changes to the configuration of the software, e.g. adding or removing Snap XMP Desktop components, increasing the number of users, changing the name of a licence or adding/changing a password (Network version only) you need to use the Windows feature for modifying software:

1. Select Start | Settings | Apps (In older versions of Windows this may be Start | Settings| Control Panel)
2. Locate Snap XMP Desktop and select it.
3. Select Modify, the Snap XMP Desktop installation wizard begins.

The post Snap XMP Desktop installation appeared first on SnapSurveys.